Hyatt Centric Gran Via Madrid

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About the hotel

Hyatt Centric Gran Via Madrid is located in the heart of Madrid and features a 24-hour gym, a bar and on-site dining. Gran Via Metro Station is 492 feet away. Free WiFi is offered throughout the property. Each room is stylishly decorated featuring custom designed furniture, city views, functional work areas, 55-inch TV, air conditioning, and heating. The private bathroom comes with free toiletries, bath or shower, and hairdryer. A buffet breakfast is served daily at the property and in the summer months. Hyatt Centric Gran Via Madrid also features a music studio, Ondas, where guests can enjoy a vermouth or gourmet coffee while listening to some foot-tapping tunes or enjoy a light snack. On the first floor you will find Hielo y Carbón, an exclusive grill restaurant, with a wide variety of local meats, as well as an extensive wine list in its wine cellar and different cocktails served in the Gintonería. Finally, Ondas, a bar inspired by a music studio, where guests can enjoy a vermouth or a gourmet coffee, small snacks or a slice of cake to the rhythm of the music. In addition, the hotel offers an extensive room service 24 hours a day, which can be served directly in the comfort of your room. The property has a 24-hour front desk and a concierge service and books and magazines about Madrid are available in the lobby. A 7-minute walk will take you to Puerta del Sol while El Retiro Park is 0.9 mi away. Madrid-Barajas Airport is a 45-minute metro ride away.

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Popularity

Superb

General

3648

Booking 8.9/10

2711

Expedia 9.4/10

937

Main services

Transfer service

Dining Area

Express Check-in/Check-out

Safe

Adapted for disabled

Breakfast

First aid kit

Ironing set

Fax

Terrace

Internet access

Air conditioned

Fire extinguisher

Hypoallergenic room available

Restaurant

Luggage room

Babysitting service

Room service

24-hour security

Medical service

Bar

Housekeeping

Laundry service

TV lounge

Fitness

Wi-fi

Non-smoking rooms

Stroller

Pet basket

Soundproof room

Desk

Special dietary options

Pets allowed

Contactless check-in/out

Elevator

Meeting room

Family rooms

Security alarm

Smoke detector

Heating

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

9.4/10 Superb

Cleanliness9.6/10

Staff and Service9.4/10

Amenities9.2/10

Property conditions and facilities9.4/10

Neighborhood9.6/10

10 / 10

Alejandro

Staff very nice and professional

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23 Mar 2025

10 / 10

Gertrud

The hotel is great, loved the breakfast’s buffet that included a la carte too. Staff was very friendly. Hotel is really well located. Loved the snack and tea table, it was a nice thing to have at the end of the day. The only part that I did not like was the detergent they use to wash the sheets I guess or the spray they use to “refresh” the room, it has a strong synthetic fragrance that lingered on my clothes during the day. If you like Downy or Farnese then you would not have a problem with that. My nose might be too sensitive.

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22 Mar 2025

8 / 10

Leslie

Loved the location. The staff were polite but not overly friendly. I wish they were more friendly.

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16 Mar 2025

10 / 10

Elizabeth

Great hotel near central Madrid

The room was spacious the location was amazing could walk to so many sites and shopping. The concierge staff was so helpful and friendly and the barista in the morning at the coffee shop became a friend. A very excellent stay.

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15 Mar 2025

Information about the area

Madrid, Spain

Welcome to Madrid, the vibrant heart of Spain! As the capital city, Madrid is a mesmerizing blend of rich history, stunning architecture, and a vibrant cultural scene. Whether you're an art enthusiast, a history buff, or just someone looking to experience the local lifestyle, Madrid offers a plethora of activities and sights that will undoubtedly captivate your senses. Begin your journey at the iconic Puerta del Sol, the bustling central square that serves as the perfect starting point for any exploration. From here, you'll find yourself just a short walk away from some of Madrid's most significant landmarks. Take a leisurely stroll to the Royal Palace, one of the largest and most opulent palaces in Europe, and marvel at its stunning architecture and lavish interiors. Don't forget to visit Almudena Cathedral, located right next to the palace, which offers an impressive contrast of modern and traditional architectural styles. Art lovers should not miss the "Golden Triangle of Art," which includes the Prado Museum, the Reina Sofía Museum, and the Thyssen-Bornemisza Museum. The Prado houses masterpieces by Velázquez, Goya, and El Greco, while the Reina Sofía is home to Picasso's Guernica and works by Dalí and Miró. The Thyssen-Bornemisza offers an extensive collection that spans from the Renaissance to the modern era, providing a comprehensive overview of Western art history. No visit to Madrid would be complete without indulging in its culinary delights. Head to a traditional tapas bar and savor a variety of small plates, from patatas bravas to jamón ibérico. For a more substantial meal, try a cocido madrileño, a hearty chickpea stew that's a local favorite. Top off your gastronomic adventure with a visit to one of the city's bustling mercados, such as Mercado de San Miguel, where you can sample fresh produce, artisanal cheeses, and delectable pastries. Whether you're here for a weekend getaway or a longer stay, Madrid's dynamic spirit and endless attractions ensure an unforgettable experience.

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What’s nearby

kilometer zero - 0 km
Center of the city - 0.01 km
Puerta del Sol - 0.01 km
Puerta del Sol - 0.03 km
Statue of the Bear and the Strawberry Tree - 0.11 km
Descalzas Reales Monastery - 0.28 km

Getting around

madrid, atocha railway st. , madrid, es - 1.78 km
madrid-chamartín-clara campoamor railway station, es - 6.06 km
santa eugenia train station, es - 8.83 km
(MAD) Madrid, Adolfo Suárez Madrid Barajas, ES - 14.18 km
(SLM) Salamanca, Salamanca , ES - 162.48 km

About accommodation

General

Air conditioning
Soundproof rooms
Hypoallergenic room available
Family rooms
Heating
Elevator
Safe
Smoke-free property
Pet friendly
Non-smoking rooms
Facilities for disabled guests
Wifi in all areas

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access

Activities

Fitness center
Fitness

Services

Fax/Photocopying
Room service
Strollers
Ironing service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Pet basket
Meeting/Banquet facilities
Babysitting/Child services
Baggage storage
Shared lounge/TV area
Pet bowls
Concierge
24-hour front desk
Shuttle service (additional charge)
Private check-in/out
Laundry

Safety features

Thermometers for guests provided by property
Face masks for guests available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Contactless check-in/out
Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room
Fruit
Kids' meals
Special diet meals (on request)
Wine/Champagne
Coffee house on site

Cleanliness & disinfection

Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely
Physical distancing in dining areas
Breakfast to-go containers

Internet

Internet
Wifi
Free Wifi

Outdoors

Terrace

Front Desk Services

Invoice provided

Entertainment & Family Services

Baby safety gates

Languages

English
Español
Français
Italiano
Português

About the rooms

The accommodation has 151 rooms:

Bedroom

Linens
Childrens' cribs
Wardrobe or closet

General

Air conditioning
Ironing facilities
Privacy curtain
Heating
Hypoallergenic
Safe
Laptop safe

Room Amenities

Socket near the bed
Adapter

Bathroom

Bathtub or shower
Free toiletries
Toilet paper
Hairdryer
Toilet
Shower
Towels
Private bathroom

Media & Technology

TV
Telephone
Video
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar

Kitchen

Refrigerator

Outdoors

Terrace

View

City view
Quiet street view
View

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

Restaurants

Hielo y Carbón

Guests only
Reservation required

El Jardín de Diana

Guests only
No reservation required

Ondas

Access for guests and visitors
No reservation required

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 23:30
Minimum age for check-in: 18 years old

Check-out

Checkout from 08:00 to 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Please note that when booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Refundable damage deposit

A damage deposit of 300,00 € will be required and will be fully refunded after the stay, once it has been verified that there are no damages to the accommodation.