Hyatt Centric Gran Via Madrid

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About the hotel

Hyatt Centric Gran Via Madrid is located in the heart of Madrid and features a 24-hour gym, a bar and on-site dining. Gran Via Metro Station is 150 metres away. Free WiFi is offered throughout the property. Each room is stylishly decorated featuring custom designed furniture, city views, functional work areas, 55-inch TV, air conditioning, and heating. The private bathroom comes with free toiletries, bath or shower, and hairdryer. A buffet breakfast is served daily at the property and in the summer months. Hyatt Centric Gran Via Madrid also features a music studio, Ondas, where guests can enjoy a vermouth or gourmet coffee while listening to some foot-tapping tunes or enjoy a light snack. On the first floor you will find Hielo y Carbón, an exclusive grill restaurant, with a wide variety of local meats, as well as an extensive wine list in its wine cellar and different cocktails served in the Gintonería. Finally, Ondas, a bar inspired by a music studio, where guests can enjoy a vermouth or a gourmet coffee, small snacks or a slice of cake to the rhythm of the music. In addition, the hotel offers an extensive room service 24 hours a day, which can be served directly in the comfort of your room. The property has a 24-hour front desk and a concierge service and books and magazines about Madrid are available in the lobby. A 7-minute walk will take you to Puerta del Sol while El Retiro Park is 1.4 km away. Madrid-Barajas Airport is a 45-minute metro ride away.

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Popularity

Superb

General

3632

Booking 8.9/10

2675

Expedia 9.4/10

957

Main services

Transfer service

Dining Area

Express Check-in/Check-out

Safe

Adapted for disabled

Breakfast

First aid kit

Ironing set

Fax

Terrace

Internet access

Air conditioned

Fire extinguisher

Hypoallergenic room available

Restaurant

Luggage room

Babysitting service

Room service

24-hour security

Medical service

Bar

Housekeeping

TV lounge

Laundry service

Internet

Non-smoking rooms

Stroller

Pet basket

Soundproof room

Desk

Special dietary options

Pets allowed

Contactless check-in/out

Elevator

Family rooms

Meeting room

Security alarm

Smoke detector

Heating

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

9.4/10 Superb

Cleanliness9.6/10

Staff and Service9.4/10

Amenities9.2/10

Property conditions and facilities9.4/10

Neighborhood9.6/10

10 / 10

yolgies

Just the best

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20 Feb 2025

10 / 10

Cameron

The staff was amazing overall. From front desk to housekeeping they met all of our needs. The location was great too. In a very popular area of the city with great food.

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29 Jan 2025

2 / 10

Frank

The Hyatt Centric Madrid is a pet-friendly hotel, but we were unaware of this until our arrival. Upon entering our room, we noticed a strong odor resembling dog urine. We brought this to the attention of the concierge, who suggested we go for lunch to give them time to clean the room. However, when we returned three hours later, we were informed that no cleaning had taken place because there team did not noticed any foul smell. I explained that they might not have noticed the smell because they had become accustomed to it. Overall, we found the hospitality training of the staff to be lacking.

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29 Jan 2025

10 / 10

Anfal

Perfect location

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21 Jan 2025

Information about the area

Madrid, Spain

Welcome to Madrid, the vibrant heart of Spain! As the capital city, Madrid is a mesmerizing blend of rich history, stunning architecture, and a vibrant cultural scene. Whether you're an art enthusiast, a history buff, or just someone looking to experience the local lifestyle, Madrid offers a plethora of activities and sights that will undoubtedly captivate your senses. Begin your journey at the iconic Puerta del Sol, the bustling central square that serves as the perfect starting point for any exploration. From here, you'll find yourself just a short walk away from some of Madrid's most significant landmarks. Take a leisurely stroll to the Royal Palace, one of the largest and most opulent palaces in Europe, and marvel at its stunning architecture and lavish interiors. Don't forget to visit Almudena Cathedral, located right next to the palace, which offers an impressive contrast of modern and traditional architectural styles. Art lovers should not miss the "Golden Triangle of Art," which includes the Prado Museum, the Reina Sofía Museum, and the Thyssen-Bornemisza Museum. The Prado houses masterpieces by Velázquez, Goya, and El Greco, while the Reina Sofía is home to Picasso's Guernica and works by Dalí and Miró. The Thyssen-Bornemisza offers an extensive collection that spans from the Renaissance to the modern era, providing a comprehensive overview of Western art history. No visit to Madrid would be complete without indulging in its culinary delights. Head to a traditional tapas bar and savor a variety of small plates, from patatas bravas to jamón ibérico. For a more substantial meal, try a cocido madrileño, a hearty chickpea stew that's a local favorite. Top off your gastronomic adventure with a visit to one of the city's bustling mercados, such as Mercado de San Miguel, where you can sample fresh produce, artisanal cheeses, and delectable pastries. Whether you're here for a weekend getaway or a longer stay, Madrid's dynamic spirit and endless attractions ensure an unforgettable experience.

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What’s nearby

kilometer zero - 0 km
Center of the city - 0.01 km
Puerta del Sol - 0.01 km
Statue of the Bear and the Strawberry Tree - 0.11 km
Descalzas Reales Monastery - 0.28 km
Plaza Mayor - 0.3 km

Getting around

madrid, atocha railway st. , madrid, es - 1.78 km
madrid-chamartín-clara campoamor railway station, es - 6.06 km
santa eugenia train station, es - 8.83 km
(MAD) Madrid, Adolfo Suárez Madrid Barajas, ES - 14.18 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Allergy-free room
Family rooms
Heating
Non-smoking throughout
Pets allowed
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access

Activities

Fitness centre
Fitness

Services

Room service
Strollers
Ironing service
Private check-in/check-out
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Pet basket
Shared lounge/TV area
Pet bowls
Fax/photocopying
24-hour front desk
Babysitting/child services
Shuttle service (additional charge)
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room
Kid meals
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace

Reception services

Invoice provided

Entertainment and family services

Baby safety gates

Languages

English
Español
Français
Italiano
Português

About the rooms

The accommodation has 151 rooms:

Bedroom

Linen
Cots
Wardrobe or closet

General

Air conditioning
Ironing facilities
Safety deposit box
Privacy curtain
Heating
Hypoallergenic
Laptop safe

Room Amenities

Socket near the bed
Adapter

Bathroom

Free toiletries
Bath or shower
Toilet paper
Hairdryer
Toilet
Shower
Towels
Private bathroom

Media & Technology

TV
Telephone
Video
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar

Kitchen

Refrigerator

Outdoors

Terrace

View

City view
Quiet street view
View

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

Restaurants

Hielo y Carbón

Guests only
Reservation required

El Jardín de Diana

Guests only
No reservation required

Ondas

Access for guests and visitors
No reservation required

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 23:30
Minimum age for check-in: 18 years old

Check-out

Checkout from 08:00 to 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please note that the property reserves the right to pre-authorise credit cards prior to arrival. Please note that when booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Refundable damage deposit

A damage deposit of 300,00 € will be required and will be fully refunded after the stay, once it has been verified that there are no damages to the accommodation.