Sheraton Grand Hotel, Dubai

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About the hotel

Located on Sheikh Zayed road in Dubai, Sheraton Grand Hotel is a stylish, nonsmoking hotel that offers picturesque views of Dubai skyline. Located at a 10-minute stroll away from World Trade Center metro station. It features a temperature-controlled rooftop pool and free WiFi access in all areas. The modern accommodations at Sheraton Grand Hotel Dubai features flat-screen TVs, Sheraton Signature Sleep Experience® bed and Nespresso® coffee machines. The private bathroom includes a soaking tub and Shine Sheraton™ bath amenities. For an engaging dining experience head to FEAST, or surf the internet at &More by Sheraton lobby café. This property is equipped with a state-of-the-art fitness center that extends panoramic views over the city. A relaxing spa is also available on site. Burj Khalifa and Dubai Mall can be reached in 20 minutes by metro. Dubai International Convention and Exhibition Center is just across the street. Dubai International Airport is a 20-minute drive away.

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Popularity

8.9

Very good

General

8240

Tripadvisor 9/10

4924

Booking 8.8/10

2345

Expedia 9/10

971

Main services

Dining Area

Spa & Wellness Centre

Safe

Business centre

Breakfast

Ironing set

Fax

Sun terrace

Internet access

Air conditioned

Restaurant

Outdoor furniture

Luggage room

Room service

Car hire

Laundry service

Cycling

Solarium

Fitness

Wi-fi

Beauty salon

Smoking area

Soundproof room

Desk

Special dietary options

Contactless check-in/out

Family rooms

Hairdressing salon

Lockers

Security alarm

Currency exchange facilities

Sun loungers

Smoke detector

Heating

Theme dinner

Nightclub

Disability-friendly bathroom

Transfer service

Express Check-in/Check-out

Massage

Wheelchair-accessible

Swimming Pool

First aid kit

Fire extinguisher

Hypoallergenic room available

Bathroom

24-hour security

Medical service

Bar

Housekeeping

TV lounge

Non-smoking rooms

Valet parking

Elevator

Meeting room

Supermarket

Turkish steam bath

Accessible parking

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

9/10 Superb

Cleanliness9.2/10

Staff and Service9.2/10

Amenities9/10

Property conditions and facilities9/10

Neighborhood8.8/10

10 / 10

BERNADETTE

The hotel was beautiful and well kept. The attentiveness of the staff was excellent. Rooms were beautifully decorated and clean.

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15 Apr 2025

10 / 10

Marcus

Excellent, friendly and responsive staff. Great accommodations, soak-in tub, and great views of skyline!

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15 Apr 2025

10 / 10

Lovely, well-appointed rooms and impeccable service. Staff were warm and welcoming throughout. I stayed on both business and personal travel and every aspect of the hotel I encountered, every employee eagerly addressed every request I made. My stay was delightful from beginning to end.

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8 Apr 2025

10 / 10

Alan

n.a.

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5 Apr 2025

Information about the area

Sheikh Zayed Road, United Arab Emirates

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What’s nearby

Dubai World Trade Centre - 0.36 km
World Trade Center Station - 0.56 km
Dubai International Convention & Exhibition Center - 0.62 km
Al Jafiliya Metro Station - 0.73 km
Dubai Garden Glow - 1.01 km
Dino Park - 1.04 km

Getting around

dubai, dubai harbour, ae - 5.03 km
dubai, hamdan bin mohammed port, af - 5.13 km
(DXB) Dubai, Dubai Intl, AE - 8.24 km

About accommodation

General

Air conditioning
Soundproof rooms
Hypoallergenic room available
Family rooms
Heating
Elevator
Designated smoking area
Convenience store on site
Safe
Non-smoking rooms
Facilities for disabled guests
Wifi in all areas

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Facial treatments
Haircut
Hair coloring
Body wrap
Spa facilities
Sauna
Spa
Happy hour
Nightclub/DJ
Spa lounge/Relaxation area
Foot bath
Locker rooms
Couples' massage
Spa/Wellness packages
Body scrub
Fitness center
Hot tub/Jacuzzi
Themed dinners
Hairstyling
Steam room
Head massage
Full-body massage
Massage chair
Hand massage
Beauty services
Cycling
Fitness classes
Solarium
Foot massage
Pedicure
Neck massage
Body treatments
Manicure
Personal trainer
Massage
Yoga classes
Hair treatments
Fitness

Services

Valet parking
Fax/Photocopying
Room service
Ironing service
Shuttle service
Dry cleaning
Tour desk
Packed lunches
Shuttle service (free)
Daily housekeeping
Meeting/Banquet facilities
Baggage storage
Shared lounge/TV area
Car rental
Suit press
Business center
Express check-in/out
Hair/Beauty salon
Concierge
24-hour front desk
Currency exchange
Private check-in/out
Grocery deliveries
Laundry

Safety features

Face masks for guests available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Fruit
Kids' meals
Special diet meals (on request)
Wine/Champagne
Kid-friendly buffet
Coffee house on site

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely
Physical distancing in dining areas
Breakfast to-go containers

Internet

Internet
Wifi
Free Wifi

Outdoors

Outdoor pool
Outdoor furniture
Sun deck
Outdoor pool (year-round)

Parking

Private Parking
Parking garage
Free parking
Parking
Accessible parking
Parking on site

Accessibility

Lowered sink
Bathroom emergency cord
Visual aids (Braille)
Visual aids (tactile signs)
Raised toilet
Wheelchair accessible
Toilet with grab rails

Pool and Spa

Beach chairs/Loungers
Pool bar
Rooftop pool
Pool with view
Pool cover
Swimming pool
Heated pool
Kids' pool

Front Desk Services

Invoice provided

Languages

العربية
Deutsch
English
Español
Français
Русский

About the rooms

The accommodation has 654 rooms:

General

Air conditioning
Soundproof
Key access
Fire extinguisher
Carpeted
Safe
Iron
Smoke Alarm
Interconnecting room(s) available
Laptop safe
Carbon monoxide detector
Ironing facilities
Trash cans
Hypoallergenic
Key card access

Activities

Hot tub

Services

Executive lounge access
Wake-up service
Wake-up service/Alarm clock

Room Amenities

Socket near the bed
Sofa bed
Clothes rack
Fold-up bed
Non-feather pillow
Adapter
Drying rack for clothing
Hypoallergenic pillow
Feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Guest bathroom
Bathtub or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Bathtub
Private bathroom
Bidet
Toothbrush
Additional bathroom

Media & Technology

Satellite channels
TV
Telephone
Video
Radio
Cable channels
Flat-screen TV
iPod dock

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Cleanliness & disinfection

Hand sanitizer

Exclusive services

Free spa access
Complimentary breakfast in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Private check-in/out in the executive lounge
Free gym access
Free newspapers and magazines in the executive lounge

Kitchen

Coffee machine
Dishwasher
Microwave
Refrigerator
Dryer
Dining table
Electric kettle
Kitchenette
Stovetop
Kitchen
Washing machine
Kitchenware
High chair

View

City view
Landmark view
View

Living Area

Sofa
Dining area
Desk
Sitting area

Bedroom

Linens
Alarm clock
Childrens' cribs
Wardrobe or closet

Accessibility

Roll-in shower
Accessible by elevator
Adapted bath
Raised toilet
Upper floors accessible by elevator
Lower sink
Emergency cord in bathroom

Building Characteristics

Private apartment in building

Pool and Spa

Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Feast

Access for guests and visitors
Reservation required

Larimar by Dawn & Dusk

Access for guests and visitors
Reservation required

&More

Access for guests and visitors
No reservation required

Miss Lilly's

Access for guests and visitors
Reservation required

Moe's on the 5th

Access for guests and visitors
Reservation required

Sheraton Club Lounge

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please note that extra beds can only be provided in apartments and suites. Please note that children below 18 years old and below are not allowed to check-in without an adult. Please present the credit card used to make this reservation upon check-in at the hotel. Please note if you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing. Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly. Please note that the fitness center is open from 6AM to 11PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Accomodation license number

708337