Sheraton Grand Hotel, Dubai

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About the hotel

Situated on Sheikh Zayed road in Dubai, Sheraton Grand Hotel is a stylish, non-smoking hotel that offers picturesque views of Dubai skyline. Located at a 10-minute stroll away from World Trade Centre metro station. It features a temperature-controlled rooftop pool and free WiFi access in all areas. The modern accommodations at Sheraton Grand Hotel Dubai features flat-screen TVs, Sheraton Signature Sleep Experience® bed and Nespresso® coffee machines. The en-suite bathroom includes a soaking tub and Shine Sheraton™ bath amenities. For an engaging dining experience head to FEAST, or surf the internet at &More by Sheraton lobby café. This property is equipped with a state-of-the-art fitness center that extends panoramic views over the city. A relaxing spa is also available on site. Burj Khalifa and Dubai Mall can be reached in 20 minutes by metro. Dubai International Convention and Exhibition Centre is just across the street. Dubai International Airport is a 20-minute drive away.

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Popularity

8.9

Very good

General

8271

Tripadvisor 9/10

4924

Booking 8.7/10

2381

Expedia 9/10

966

Main services

Dining Area

Spa & Wellness Centre

Safe

Business centre

Breakfast

Ironing set

Fax

Sun terrace

Internet access

Air conditioned

Restaurant

Outdoor furniture

Luggage room

Room service

Car hire

Laundry service

Cycling

Solarium

Fitness

Wi-fi

Beauty salon

Smoking area

Soundproof room

Desk

Special dietary options

Contactless check-in/out

Family rooms

Hairdressing salon

Lockers

Security alarm

Currency exchange facilities

Sun loungers

Smoke detector

Heating

Theme dinner

Nightclub

Disability-friendly bathroom

Transfer service

Express Check-in/Check-out

Massage

Wheelchair-accessible

Swimming Pool

First aid kit

Fire extinguisher

Hypoallergenic room available

Bathroom

24-hour security

Medical service

Bar

Housekeeping

TV lounge

Non-smoking rooms

Valet parking

Elevator

Meeting room

Supermarket

Turkish steam bath

Accessible parking

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

9/10 Superb

Cleanliness9.2/10

Staff and Service9.2/10

Amenities9/10

Property conditions and facilities9/10

Neighborhood8.8/10

10 / 10

The staff were amazingly, very helpful and accommodating. The concierge deserve a mention on the level of service and helpfulness also. We had a very late flight and they kindly gave us access to the gym area to change. Will come here again!

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10 Mar 2025

10 / 10

Jeffrey

Staff is first rate and all are very friendly, helpful and make you feel welcome. The rooftop pool, restaurant and bar were upgraded and are excellent.

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2 Mar 2025

10 / 10

Elene

Hotel was amazing. We had a beautiful renovated 2 bed apartment Nothing was too much trouble from any of the staff. Would definitely be happy to stay again

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25 Feb 2025

8 / 10

DINESH

Very friendly staff

Excellent Service. Staying most of the time here while in dubai.

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22 Feb 2025

Information about the area

Sheikh Zayed Road, United Arab Emirates

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What’s nearby

Dubai World Trade Centre - 0.36 km
World Trade Centre Metro Station - 0.56 km
Dubai International Convention and Exhibition Centre - 0.62 km
Al Jafiliya Metro Station - 0.73 km
Dubai Garden Glow - 1.01 km
Dino Park - 1.04 km

Getting around

dubai, dubai harbour, ae - 5.03 km
dubai, hamdan bin mohammed port, af - 5.13 km
(DXB) Dubai, Dubai Intl, AE - 8.24 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Allergy-free room
Family rooms
Heating
Designated smoking area
Minimarket on site
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Facial treatments
Body wrap
Spa facilities
Sauna
Happy hour
Nightclub/DJ
Hair styling
Foot bath
Hair colouring
Fitness centre
Themed dinner nights
Full body massage
Body scrub
Hot tub/Jacuzzi
Steam room
Head massage
Spa lounge/relaxation area
Beauty Services
Massage chair
Couples massage
Hand massage
Cycling
Fitness/spa locker rooms
Fitness classes
Solarium
Foot massage
Hair cut
Spa/wellness packages
Pedicure
Neck massage
Body treatments
Manicure
Personal trainer
Massage
Yoga classes
Hair treatments
Spa and wellness centre
Fitness

Services

Barber/beauty shop
Valet parking
Room service
Express check-in/check-out
Car hire
Ironing service
Private check-in/check-out
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Packed lunches
Shuttle service (free)
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Trouser press
Currency exchange
Grocery deliveries
Laundry
Business centre

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Visual aids: Braille
Higher level toilet
Lower bathroom sink
Wheelchair accessible
Toilet with grab rails
Visual aids: Tactile signs
Emergency cord in bathroom

Pool and wellness

Pool bar
Rooftop pool
Pool with view
Pool cover
Swimming Pool
Swimming pool
Sun loungers or beach chairs
Heated pool
Kids' pool

Reception services

Invoice provided

Languages

العربية
Deutsch
English
Español
Français
Русский

About the rooms

The accommodation has 654 rooms:

General

Air conditioning
Key access
Fire extinguisher
Carpeted
Iron
Smoke alarm
Laptop safe
Carbon monoxide detector
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Hypoallergenic
Soundproofing
Key card access

Activities

Hot tub

Services

Wake up service/Alarm clock
Executive lounge access
Wake-up service

Room Amenities

Socket near the bed
Sofa bed
Clothes rack
Fold-up bed
Non-feather pillow
Adapter
Drying rack for clothing
Hypoallergenic pillow
Feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Additional toilet
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Bidet
Toothbrush
Additional bathroom

Media & Technology

Satellite channels
TV
Telephone
Video
Radio
Cable channels
Flat-screen TV
iPod dock

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Cleanliness & disinfecting

Hand sanitiser

Exclusive services

Free spa access
Complimentary breakfast in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Private check-in and check-out in the executive lounge
Free newspapers and magazines in the executive lounge

Kitchen

Coffee machine
Dishwasher
Microwave
Refrigerator
Tumble dryer
Dining table
Electric kettle
Kitchenette
Stovetop
Kitchen
Washing machine
Kitchenware
Children's high chair

View

City view
Landmark view
View

Living Area

Sofa
Seating Area
Dining area
Desk

Bedroom

Alarm clock
Linen
Cots
Wardrobe or closet

Accessibility

Roll-in shower
Lowered sink
Accessible by lift
Adapted bath
Raised toilet
Upper floors accessible by elevator
Emergency cord in bathroom

Building characteristics

Private apartment in building

Pool and wellness

Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Feast

Access for guests and visitors
Reservation required

Larimar by Dawn & Dusk

Access for guests and visitors
Reservation required

&More

Access for guests and visitors
No reservation required

Miss Lilly's

Access for guests and visitors
Reservation required

Moe's on the 5th

Access for guests and visitors
Reservation required

Sheraton Club Lounge

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please note that extra beds can only be provided in apartments and suites. Please note that children below 18 years old and below are not allowed to check-in without an adult. Please present the credit card used to make this reservation upon check-in at the hotel. Please note if you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing. Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly. Please note that the fitness center is open from 6AM to 11PM.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Accomodation license number

708337