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Вена
Anantara Palais Hansen Vienna
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О собственности

Anantara Palais Hansen Vienna Hotel is located on the Ringstrasse Boulevard in the center of Vienna. It sits in close proximity to top attractions like the former Vienna Stock Exchange, City Hall and St. Stephen’s Cathedral. Today, the hotel offers 152 rooms and suites of various sizes, including the largest Presidential Suite in Vienna and several connecting rooms that are perfect for families. The majority of the hotel’s rooms and suites offer views of the surrounding Viennese streets or the interior courtyard. Elsewhere, the hotel contains a selection of premium services, including meeting rooms, a swimming pool, a 24-hour fitness center, a spa and a cigar lounge. Additionally, this luxurious hotel is also home to a lobby lounge, a breakfast restaurant and a Michelin-starred fine dining establishment. ** The hotel is under renovation until March 2025. The works don’t affect the functionality of the hotel.

Популярность

9,4
Прекрасный
Общее
1035
brand
Booking 9,5/10
58
brand
Expedia 9,4/10
977

Основные услуги

Wi-Fi
Парковка
Общее количество номеров
Имеется доступ для инвалидной коляски
Ресепшен 24 часа
Wi-Fi
Парковка

* За некоторые услуги может взиматься доплата.

Отзывы

9.4/10 Superb
Cleanliness9.6/10
Staff and Service9.4/10
Amenities9.2/10
Property conditions and facilities9.6/10
Location9/10
Neighborhood9/10

10 / 10

Patrick
Staff were great, especially the concierge who helped us sort out our trains to Budapest. Only negative was check-in. We had prepaid for an expensive room only to be told when we checked in that the room was not available. The front desk tried to upsell us to a room that was $100 plus higher a day than the room we paid for. We politely refused and said we wanted the room we paid for - and magically the room became available. Our superior room supposedly had a balcony with a view, more like a false balcony with no views.
6 Mar 2025

10 / 10

Valerie
Good staff and great location
27 Feb 2025

10 / 10

Richard
Friendly staff, modern property.
31 Dec 2024

8 / 10

Connor
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
8 Dec 2024

Information about the area

Vienna, Austria
Vienna is the capital and largest city of the Republic of Austria. It's a beautiful romantic city and it's well-known for its coffee culture and cafes, classical music and concert halls, historical buildings, horse-drawn carriages, and its charming streets. There's a rich cultural diversity in Vienna, and its location right at the heart of Europe makes it a great starting point for travelling around Europe. Vienna is an impressive city to visit, the city is dominated by the Ringstrasse, a four kilometer long boulevard which encircles the city centre. The city is filled with modern conveniences and attractions but also has reminders of a great historical and cultural heritage. Excellent museums, palaces, gardens, architectural triumphs, remnants of ancient inhabitants, statuary, and grand cafes blend with trendy shops, excellent restaurants, accessible musical venues, modern museums and sculpture, and upscale hotels to make Vienna very attractive. The extensive pedestrianised streets of the old city are a delight, lined by beautiful old buildings, populated by the young and old, filled with local shops, boutiques and cafes, and with the unexpected around every corner. The city centre is a UNESCO World Heritage Site. Vienna is history and music, poetry and culture, modernism and tradition, nostalgia and grandeur.

What’s nearby

  • Vienna Christmas Market - 0.21 km
  • Stephansplatz - 0.26 km
  • St. Stephen's Cathedral - 0.31 km
  • St. Stephen's Cathedral - 0.31 km
  • City Center - 0.35 km
  • Hofburg Imperial Palace - 0.39 km

Getting around

  • vienna (harbour), at - 0.83 km
  • vienna, vienna mitte cat rail station, at - 1.7 km
  • vienna, hauptbahnhof wien, at - 3.4 km
  • (XWW) Vienna, Westbahnhoff, AT - 3.18 km
  • (VIE) Vienna, Wien Schwechat, AT - 19.01 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Soundproof rooms
  • Allergy-free room
  • Family rooms
  • Heating
  • Pets allowed
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Cycling
  • Hammam
  • Fitness/spa locker rooms
  • Live music/performance
  • Body wrap
  • Spa facilities
  • Sauna
  • Fitness centre
  • Indoor pool (all year)
  • Body scrub
  • Spa/wellness packages
  • Body treatments
  • Steam room
  • Personal trainer
  • Spa lounge/relaxation area
  • Massage
  • Spa and wellness centre
  • Indoor pool
  • Beauty Services
  • Fitness
  • Walking tours

Services

  • Valet parking
  • Room service
  • Express check-in/check-out
  • Ironing service
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Dry cleaning
  • Tour desk
  • Daily housekeeping
  • Pet basket
  • Pet bowls
  • Fax/photocopying
  • Lockers
  • 24-hour front desk
  • Babysitting/child services
  • Trouser press
  • Currency exchange
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Special diet menus (on request)

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Terrace

Parking

  • Parking garage
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Pool and wellness

  • Swimming Pool
  • Swimming pool

Reception services

  • Invoice provided

Languages

  • Deutsch
  • English
  • Français
  • Italiano
  • Русский
  • 中文

About the rooms

The accommodation has 19 rooms:

General

  • Air conditioning
  • Carpeted
  • Iron
  • Smoke alarm
  • Laptop safe
  • Interconnected room(s) available
  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Heating
  • Hypoallergenic
  • Soundproofing
  • Key card access

Services

  • Wake-up service

Room Amenities

  • Socket near the bed
  • Clothes rack
  • Non-feather pillow
  • Adapter
  • Hypoallergenic pillow
  • Feather pillow

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath
  • Bath or shower
  • Toilet paper
  • Additional toilet
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Walk-in shower
  • Private bathroom
  • Toothbrush

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Streaming service (like Netflix)
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water
  • Wine or champagne

Exclusive services

  • Free spa access
  • Free gym access
  • Concierge services

Kitchen

  • Coffee machine
  • Refrigerator
  • Wine glasses
  • Electric kettle
  • Children's high chair

Outdoors

  • Balcony

View

  • City view
  • Quiet street view
  • View
  • Inner courtyard view

Living Area

  • Sofa
  • Seating Area
  • Desk

Bedroom

  • Dressing room
  • Linen
  • Cots
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

Accessibility

  • Roll-in shower
  • Lowered sink
  • Accessible by lift
  • Entire unit wheelchair accessible
  • Adapted bath
  • Shower chair
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Emergency cord in bathroom

Entertainment and family services

  • Child safety socket covers
  • Baby safety gates
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Indoor

Cost

Free

Restaurants

Wintergarten

  • Access for guests and visitors
  • Reservation required

Edvard

  • Access for guests and visitors
  • Reservation required

Theo's Lounge & Bar

  • Access for guests and visitors
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • 52,00 € per day

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Please note that different cancellation policies apply for group bookings of 9 or more rooms. Please note that dogs and cats are allowed upon request and subject to approval, with a maximum weight of 25kg. Limited availability. A charge of 50 € per night will be applied (max. 2 pets per room). Guide dogs free of charge. The spa will be closed from January the 7th until February the 19th.Guests under the age of 18 can only check in with a parent or official guardian.