Paradisus Cancún All Inclusive

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Perfectly situated on the soft, white sand beaches of Cancún, this exclusive beach resort provides the perfect accommodations for your vacation getaway. Paradisus Cancún offers guests a chance to experience the stunning beauty of this international destination from the comfort of a luxury resort, upholding the highest standards of excellence. This commitment to quality has earned Paradisus Cancún Four Diamond honors from AAA since 2006. Luxurious, spacious, and elegantly decorated rooms await on a pristine beach just 15 minutes from the airport. Whether relaxing on the beach, by one of the four lagoon-inspired pools, or dining in one of the nine on-site restaurants, guest satisfaction is the hotel's ultimate goal. Elevate your experience with The Reserve, offering exclusive upgraded services for adults, families, and groups, including skilled concierge service, private areas, and a comprehensive list of enhanced amenities. Rejuvenate at the YHI Spa with authentic wellness activities and treatments, or embrace romance with one of six meticulously designed Romance by Paradisus packages, crafted to fulfill every dream.

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Kepopularan

8.9

Sangat bagus

Umum

22362

Tripadvisor 9/10

19790

Booking 7.8/10

267

Expedia 8/10

2305

Perkhidmatan utama

Wi-fi

Tempat letak kereta

Jumlah bilangan bilik

Boleh diakses dengan kerusi roda

kaunter penyambut tetamu 24 jam

Wi-fi

Tempat letak kereta

* Semua perkhidmatan mungkin dikenakan cas tambahan

Ulasan

8/10 Very good

Cleanliness8.4/10

Staff and Service8.6/10

Amenities8.2/10

Property conditions and facilities8/10

8 / 10

jude

This property was beautiful. Some of the rooms are a bit dated but i realized they in the process of renovating the 2nd room we stay in was great . Lots of food options and activities to does. Will definitely recommend.

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4 Jun 2025

6 / 10

Enrry Margarito

The only thing I didn’t like was the room service. They stole our wine bottle or they took it back.

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3 Jun 2025

10 / 10

Brooke

The Reserve was excellent- included 2 days of daybed reservations by the pool and concierge that booked all excursions and dinner reservations nightly. Food was better than other all inclusive resorts that I’ve stayed at in Cancun. However, some of the steaks at Sal’s weren’t edible (Top Sirloin). The shortrib was great. The nightly entertainment shows were 6/10. The last bar (Ginger) closes at 11pm which was fine for us as we went to bed around then. Overall would recommend for couples vacation.

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3 Jun 2025

2 / 10

Raed

Terrible staff

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2 Jun 2025

Information about the area

Cancun, Mexico

Located in Cancun (Zona Hotelera), Paradisus Cancún – All Inclusive is within a 5-minute drive of Luxury Avenue Shopping Mall and Museo Maya Trailhead. This all-inclusive property is 2.1 mi (3.4 km) from La Isla Shopping Mall and 2.6 mi (4.2 km) from El Rey Ruins.

Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

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What’s nearby

Aquaworld - 0.4 km / 0.2 mi
Oasis Arena - 1.1 km / 0.7 mi
San Miguelito - 1.2 km / 0.8 mi
Ballenas Beach - 1.2 km / 0.8 mi
Maya Museum of Cancun - 1.6 km / 1 mi
Museo Maya Trailhead - 1.6 km / 1 mi

Getting around

xcaret ferry terminal, mx - 6.94 km
ultramar puerto juárez ferry port terminal, mx - 11.68 km
playa tortugas ferry pier, mx - 6.25 km
puerto juarez, terminal maritima puerto juarez, mx - 12.15 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 10.96 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 18.25 km
(TQO) Tulum, Tulum, MX - 137.57 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Heating
Non-smoking throughout
Designated smoking area
Minimarket on site
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
Smoke alarms
Key card access

Activities

Fitness/spa locker rooms
Tennis court
Spa facilities
Sauna
Nightclub/DJ
Water sport facilities on site
Golf course (within 3 km)
Fitness classes
Kids' club
Fitness centre
Children's playground
Spa/wellness packages
Beachfront
Beach
Entertainment staff
Snorkelling
Personal trainer
Diving
Spa lounge/relaxation area
Massage
Spa and wellness centre
Beauty Services
Fitness

Services

Barber/beauty shop
ATM/cash machine on site
Room service
Car hire
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
24-hour front desk
Babysitting/child services
Trouser press
Shuttle service (additional charge)
Currency exchange
Grocery deliveries
Laundry
Business centre

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Hand sanitizer in guest accommodation and key areas

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid-friendly buffet
Coffee house on site

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Accessible parking
Parking on site

Pool and wellness

Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Kids' pool
Shallow end

Reception services

Invoice provided

Entertainment and family services

Indoor play area

Languages

English
Español

About the rooms

The accommodation has 694 rooms:

Bedroom

Linen

General

Air conditioning
Ironing facilities
Trash cans
Safety deposit box
Iron
Key card access
Smoke alarm

Pool and wellness

Pool towels

Bathroom

Body soap
Free toiletries
Conditioner
Toilet paper
Hairdryer
Shampoo
Bathrobe
Shower
Towels
Private bathroom
Bath

Media & Technology

TV
Telephone
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Access to private pool
Free gym access
Private check-in and check-out in the executive lounge
Concierge services
Complimentary snacks and drinks in the executive lounge entire day

Kitchen

Coffee machine

Outdoors

Terrace

View

Sea view
Lake view
View

Living Area

Seating Area

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 4 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free

Pool 3

Location

Outdoor

Access

For all ages

Cost

Free

Pool 4

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Malva Food Bazaar

Access for guests and visitors
No reservation required

Sal Steak Cave

Access for guests and visitors
Reservation required

Kanna Beach Club

Access for guests and visitors
No reservation required

Cielo

Guests only
No reservation required

Sante

Guests only
No reservation required

Nube

Guests only
No reservation required

Agua Marina

Guests only
No reservation required

Flora

Guests only
No reservation required

Blue Agave Bar

Access for guests and visitors
No reservation required

Ginger Lounge

Guests only
No reservation required

Ginger Bar

Guests only
No reservation required

Fahreinheit Swim Up Bar

Guests only
No reservation required

Coffee Corner By Nespresso

Guests only
No reservation required

Sante Bar

Guests only
No reservation required

Pool Bar

Guests only
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

About the meal plan

All Inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

Fitness facilities
Tennis
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Not included

Motorized water sports
Golf
Surcharge for premium food items
Childcare
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Service animals are allowed Service animals are exempt from fees/restrictions Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional fees

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.