InterContinental Kuala Lumpur by IHG

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About the hotel

A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought-after locations in the heart of the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers & Kuala Lumpur Convention Center, and within walking distance to two metro stations, as well as countless shopping and entertainment activities. Alternatively, you may enjoy our complimentary scheduled shuttle service to Pavilion KL and Suria KLCC shopping center. Choose to revel in comfort and luxury on Super King-sized beds and upscale Byredo bath amenities in all the 473 spaciously designed rooms with earth-tone furnishings and state-of-the-art enhancements. Elevate your stay in our Suites and revel in a host of exclusive benefits that come with your Club InterContinental lounge access. Take a dip in our outdoor pool, work out in our fitness center and pamper yourself at our Peranakan-themed Jade Heritage Spa. Savor exquisite dining in style with a selection of restaurants, including the award-winning Tatsu Japanese Cuisine and Tao Chinese Cuisine, as well as Serena Brasserie, OneSixFive Lounge and Bentley's Pub. Special Announcement: Child policy: For stays inclusive of complimentary breakfast and dinner, children aged 5 and below dine for free. Child rates apply for children aged 6 to 11. Additional guests are chargeable. Additional fees apply for any extra bed requests. Refinement works are currently ongoing. Suite upgrades are limited till 30 Apr 2025, and escalator works continue through the month. Visit the front desk for details.

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Popularity

8.7

Very good

General

3234

Booking 8.6/10

2285

Expedia 8.8/10

949

Main services

Dining Area

Spa & Wellness Centre

Parasols

Safe

Business centre

Breakfast

Ironing set

Fax

Terrace

Internet access

Air conditioned

Restaurant

Outdoor furniture

Children’s play area

Luggage room

Golf course

Room service

Car hire

Laundry service

Fitness

Beauty salon

Smoking area

Soundproof room

Desk

Special dietary options

Family rooms

Lockers

Security alarm

Sun loungers

Smoke detector

Transfer service

Entertainment Area

Express Check-in/Check-out

Massage

Adapted for disabled

Swimming Pool

First aid kit

Darts

Fire extinguisher

24-hour security

Bar

Housekeeping

TV lounge

ATM

Non-smoking rooms

Valet parking

Elevator

Meeting room

Accessible parking

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good

Cleanliness9/10

Staff and Service9/10

Amenities8.6/10

Property conditions and facilities8.6/10

Location9.4/10

Neighborhood8.8/10

10 / 10

Gizaw Wolde

Everything I needed were there from staff asditance to the materials requested.

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9 Apr 2025

10 / 10

Paul

Received warm reception upon arrival. Grand lobby and spacious rooms. Clean and helpful staff. Convenient free shuttle to Central KL City Centres nearby. Highly recommended.

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8 Apr 2025

10 / 10

Peter Kent

Location, staff, breakfast

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21 Mar 2025

10 / 10

Abdul Anas

Nice place , clean , location , the staff is helpful

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20 Mar 2025

Information about the area

Kuala Lumpur, Malaysia

Kuala Lumpur is situated at the meeting point of the Kelang and Gombak rivers and serves as the capital of Malaysia, as well as its commercial, economic, financial, and cultural hub. It stands out as one of Asia's burgeoning cities, undergoing rapid development to become a vibrant metropolis. The city presents a striking mix of the contemporary and the traditional, where modern, cosmopolitan elements fuse with old-world charm. Here, ancient colonial structures, temples, minarets, and domes harmoniously coexist with towering skyscrapers. The skyline is notably marked by the Petronas Twin Towers, among the tallest buildings globally, yet the older city sections retain a quaint, historical ambiance. Kuala Lumpur's abundant green spaces earn it the title of a garden city, and by night, its illuminated buildings and streets transform it into a dazzling urban landscape. Kuala Lumpur is celebrated for its multicultural essence, showcasing a rich tapestry of customs, traditions, vibrant festivals, diverse cultures, and an extensive selection of exquisite cuisines. This lively city offers a wealth of experiences to every visitor.

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What’s nearby

Malaysia National Museum - 0.66 km
Planetarium Negara - 0.96 km
Botanic Garden - 1.08 km
Islamic Arts Museum Malaysia - 1.15 km
Kuala Lumpur Bird Park - 1.24 km
Taman Burung Kuala Lumpur - 1.31 km

Getting around

(XKL) Kuala Lumpur, Sentral, MY - 4.54 km
(KUL) Kuala Lumpur, Kuala Lumpur Intl, MY - 46.04 km
(SZB) Kuala Lumpur, Subang-Sultan Abdul Aziz Shah Intl, MY - 18.98 km

About accommodation

General

Air conditioning
Soundproof rooms
Family rooms
Elevator
Designated smoking area
Safe
Smoke-free property
Non-smoking rooms
Facilities for disabled guests

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Beauty services
Spa facilities
Spa
Happy hour
Spa lounge/Relaxation area
Golf course (within 2 miles)
Foot bath
Locker rooms
Live sports events (broadcast)
Spa/Wellness packages
Fitness center
Darts
Massage
Fitness

Services

Valet parking
Fax/Photocopying
Room service
ATM on site
Ironing service
Shuttle service
Dry cleaning
Tour desk
Shuttle service (free)
Daily housekeeping
Meeting/Banquet facilities
Baggage storage
Car rental
Suit press
Business center
Concierge
24-hour front desk
Private check-in/out
Laundry

Safety features

Face masks for guests available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Fruit
Kids' meals
Special diet meals (on request)
Wine/Champagne
Kid-friendly buffet
Coffee house on site

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely
Physical distancing in dining areas
Breakfast to-go containers

Internet

Internet

Outdoors

Outdoor pool
Terrace
Outdoor furniture
Sun deck
Outdoor pool (year-round)

Parking

Private Parking
Parking garage
Electric vehicle charging station
Parking
Accessible parking
Parking on site

Pool and Spa

Beach chairs/Loungers
Pool bar
Pool with view
Beach umbrellas
Swimming pool
Kids' pool
Shallow end

Front Desk Services

Invoice provided

Entertainment & Family Services

Indoor play area

Languages

English
日本語
Malay
Русский
中文

About the rooms

The accommodation has 546 rooms:

General

Air conditioning
Ironing facilities
Trash cans
Soundproof
Carpeted
Safe
Iron
Smoke Alarm
Key card access
Interconnecting room(s) available

Services

Executive lounge access
Wake-up service
Wake-up service/Alarm clock

Room Amenities

Socket near the bed
Clothes rack
Adapter
Feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Guest bathroom
Bathtub or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Bathtub
Private bathroom
Bidet
Toothbrush

Media & Technology

Satellite channels
TV
Telephone
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Complimentary snacks and drinks in the executive lounge all day
Complimentary breakfast in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free laundry services
Complimentary afternoon snacks and drinks in the executive lounge
Private check-in/out in the executive lounge
Free gym access
Concierge services

Kitchen

Coffee machine
Electric kettle

View

City view

Living Area

Sofa
Desk
Sitting area

Bedroom

Linens
Walk-in closet
Alarm clock
Childrens' cribs
Extra long beds (> 6.5 ft)
Wardrobe or closet

Accessibility

Accessible by elevator
Entire unit wheelchair accessible
Adapted bath
Toilet with grab rails
Upper floors accessible by elevator

Pool and Spa

Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Serena Brasserie

Access for guests and visitors
Reservation required

Tao Chinese Cuisine

Access for guests and visitors
Reservation required

Tatsu Japanese Cuisine

Access for guests and visitors
Reservation required

OneSixFive Lounge

Access for guests and visitors
Reservation required

Bentley's Pub

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Additional charges may apply

Internet

Coverage

Available in the rooms

Connection type

Wired

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent resident MY PR Card are exempted. Please note that guests are required to present the credit card used to secure the booking upon check-in. Dinner for the dinner, bed & breakfast package: - Sunday–Thursday: 3-course set dinner - Friday–Saturday: Buffet dinner Renovation work to the escalators is taking place until April.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Refundable damage deposit

A damage deposit of RM 499.00 will be required and will be fully refunded after the stay, once it has been verified that there are no damages to the accommodation.