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Düsseldorf
Hyatt Regency Dusseldorf
Reserve rooms

About the hotel

Located in one of two towers at the tip of a peninsula, the 303 room hotel is linked to the opposite side of the media harbour by a graceful pedestrian bridge. From the hotel, guests enjoy a unique view of harbour, Old Town and the River Rhine.

Popularity

8,8
Very good
General
6071
brand
Tripadvisor 9/10
2135
brand
Booking 8,6/10
3281
brand
Expedia 9/10
655

Guest reviews

9/10 Superb
Cleanliness9.4/10
Staff and Service9/10
Amenities8.8/10
Property conditions and facilities9.2/10
Location8.6/10
Neighborhood8.6/10

4 / 10

GOKHAN
Disrespectful Reception
I recently stayed at the Hyatt Regency Düsseldorf, and while the hotel itself was generally okay, my experience at the reception was extremely disappointing. The staff was unexpectedly rude and unprofessional, making the check-in process unpleasant. Instead of a warm welcome, I felt scrutinized as they seemed more focused on verifying my financial status than providing good service. This was both unnecessary and disrespectful. A hotel of this caliber should prioritize hospitality and professionalism, but unfortunately, that was not my experience. Due to this, I will not be staying at a Hyatt Regency again. I hope the management takes guest feedback seriously and improves the reception service. This keeps it professional yet impactful. Let me know if you’d like any adjustments!
1 Feb 2025

10 / 10

Rahul
Felt very upmarket
30 Jan 2025

10 / 10

Andrew
Excellent hotel on the Rhine, but of a trek to the shops and tourist attractions, but never mind a walk.
11 Jan 2025

10 / 10

Caroll
Great city hotel in the great location
Great city hotel in the great location!
26 Nov 2024

Information about the area

Düsseldorf, Germany
This former fishing town has transformed into one of Germany's most significant business and commercial hubs. Düsseldorf, the state capital of North Rhine-Westphalia, is a stylish and contemporary city characterized by its tranquil simplicity and jovial ambiance. It also holds the title of Germany's fashion capital. Over 80% of the city's Altstadt, the old quarter along the Rhine, was devastated during WWII, but it has since been rebuilt and continues to charm with its maze of cobblestone streets. The Marktplatz, located at the heart of the old quarter, is home to the Rathaus, a Renaissance building that serves as the city hall. The restored Rathaus faces the statue of Elector Jan Wellem, whose mausoleum can be visited at the stunning early-baroque St Andreas Kirche. Another must-visit is the St. Lawrence Basilica, one of the city's most intriguing religious sites. This beautiful church, constructed in the 14th century, is among the city's oldest structures. Art enthusiasts will be pleased to find a variety of fascinating museums, particularly those dedicated to art. MedienHafen, the thriving harbor district, offers a stark contrast to the historical center with its modern glass structures and a plethora of trendy bars and restaurants. With its vibrant cultural, culinary, and nightlife offerings, Düsseldorf is a city that truly has something for everyone.

What’s nearby

  • City Center - 0 km
  • Bolkerstrasse - 0.19 km
  • Wochenmarkt Carlsplatz - 0.46 km
  • Königsallee - 0.73 km
  • Düsseldorf central train station - 1.71 km
  • Neuss central train station - 1.71 km

Getting around

  • dusseldorf, dusseldorf hauptbahnhof, de - 2.79 km
  • düsseldorf flughafen (dus), de - 6.86 km
  • (DUS) Duesseldorf, Dusseldorf, DE - 8.16 km
  • düsseldorf flughafen (ahrensplatz), de - 8.64 km

About accommodation

General

  • Air conditioning
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Safe
  • Smoke-free property
  • Pet friendly
  • Non-smoking rooms
  • Facilities for disabled guests
  • Wifi in all areas

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Activities

  • Back massage
  • Facial treatments
  • Body wrap
  • Spa facilities
  • Sauna
  • Spa
  • Spa lounge/Relaxation area
  • Locker rooms
  • Couples' massage
  • Spa/Wellness packages
  • Body scrub
  • Fitness center
  • Hot tub/Jacuzzi
  • Steam room
  • Head massage
  • Full-body massage
  • Turkish/Steam Bath
  • Beauty services
  • Cycling
  • Skiing
  • Golf course (within 2 miles)
  • Temporary art galleries
  • Pedicure
  • Neck massage
  • Body treatments
  • Manicure
  • Personal trainer
  • Makeup services
  • Massage
  • Fitness

Services

  • Valet parking
  • Fax/Photocopying
  • Room service
  • Ironing service
  • Dry cleaning
  • Tour desk
  • Packed lunches
  • Daily housekeeping
  • Pet basket
  • Meeting/Banquet facilities
  • Baggage storage
  • Suit press
  • Pet bowls
  • Business center
  • Express check-in/out
  • Concierge
  • Lockers
  • 24-hour front desk
  • Currency exchange
  • Private check-in/out
  • Grocery deliveries
  • Laundry

Safety features

  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Process in place to check health of guests

Physical distancing

  • Mobile app for room service
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Breakfast in the room
  • Fruit
  • Kids' meals
  • Special diet meals (on request)
  • Wine/Champagne
  • Kid-friendly buffet
  • Coffee house on site

Cleanliness & disinfection

  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Breakfast to-go containers

Ski

  • Ski rental on site
  • Ski-in, ski-out access
  • Ski pass vendor

Internet

  • Internet
  • Wifi
  • Free Wifi

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Outdoor furniture
  • Sun deck

Parking

  • Private Parking
  • Parking garage
  • Electric vehicle charging station
  • Parking
  • Accessible parking
  • Parking on site

Accessibility

  • Lowered sink
  • Bathroom emergency cord
  • Visual aids (Braille)
  • Visual aids (tactile signs)
  • Raised toilet
  • Wheelchair accessible
  • Toilet with grab rails

Pool and Spa

  • Beach chairs/Loungers
  • Beach umbrellas

Front Desk Services

  • Invoice provided

Languages

  • Deutsch
  • English

About the rooms

The accommodation has 300 rooms:

General

  • Air conditioning
  • Carpeted
  • Tile/Marble floor
  • Safe
  • Smoke Alarm
  • Laptop safe
  • Carbon monoxide detector
  • Ironing facilities
  • Trash cans
  • Fan
  • Heating
  • Hypoallergenic
  • Key card access

Services

  • Wake-up service

Room Amenities

  • Socket near the bed
  • Clothes rack
  • Adapter

Safety features

  • Air purifiers

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Guest bathroom
  • Bathtub or shower
  • Toilet paper
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Walk-in shower
  • Bathtub
  • Private bathroom

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Video
  • Radio
  • Cable channels
  • Flat-screen TV

Physical distancing

  • Single-room AC for guest accommodation

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water

Exclusive services

  • Free newspapers and magazines in the executive lounge

Kitchen

  • Coffee machine
  • Refrigerator
  • Electric kettle

View

  • City view
  • River view
  • View

Living Area

  • Sofa
  • Desk
  • Sitting area

Bedroom

  • Linens
  • Alarm clock
  • Childrens' cribs
  • Wardrobe or closet

Accessibility

  • Accessible by elevator
  • Upper floors accessible by elevator
*Some services may only be available in specific rooms or upon request.

Restaurants

DOX Restaurant & Bar

  • Access for guests and visitors
  • Reservation required

Restaurant

  • Guests only
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

Reservation not possible

Cost

  • Additional charges may apply

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed on request. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Please contact the property via telephone or email after booking, if you are traveling with children.