Crowne Plaza Hotel Gurgaon by IHG

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Crowne Plaza Hotel Gurgaon by IHG, Restaurant

Crowne Plaza Hotel Gurgaon by IHG, Lobby

Crowne Plaza Hotel Gurgaon by IHG, Lobby lounge

Crowne Plaza Hotel Gurgaon by IHG, Living area

Crowne Plaza Hotel Gurgaon by IHG, Terrace/patio

Crowne Plaza Hotel Gurgaon by IHG, Room amenity

Crowne Plaza Hotel Gurgaon by IHG, View from room

Crowne Plaza Hotel Gurgaon by IHG, Bathroom

Crowne Plaza Hotel Gurgaon by IHG, Fitness facility

Crowne Plaza Hotel Gurgaon by IHG, Hair salon

Crowne Plaza Hotel Gurgaon by IHG, Property amenity

About the hotel

In Gurugram (Sector 29). Make yourself at home in one of the 234 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 100 kilometers.

Grab a bite at Cafe G, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Gurugram? This hotel has 25930 square feet (2409 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

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Popularity

8.9

Very good

General

4659

Tripadvisor 9/10

3538

Booking 8.5/10

853

Expedia 8.8/10

268

Main services

Airport Shuttle

Spa treatments

Parasols

Hotel safe

BBQ Facilities

Wheelchair-accessible

Shop

Outdoor swimming pool

Computer station

Coffee

Business centre

Tea and coffee making facilities

Terrace

Restaurant

Express Check In

Luggage room

Conference room

Babysitting service

Garden

24-hour reception

Bar

TV lounge

Dry cleaning and laundry

Internet

Smoking area

Valet parking

Elevator

Meeting room

Newspapers

Wired Internet

Hairdressing salon

Spa

Sun loungers

Steam bath

Accessible parking

Hydro-massage bath

Late Check-out

Snacks

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good

Cleanliness9.2/10

Staff and Service8.8/10

Amenities9/10

Property conditions and facilities9/10

Location8.4/10

Neighborhood7.8/10

Room rate8.8/10

10 / 10

Paul

Beautiful

I have stayed here about 8 months ago. Its a lovely place to stay. Convenient to travel around Gurgaon. I always request a pool view room. Lovely breakfast nice pool and spa. Meal offerings are very Indian and not much to chose from for non Indian guests.We brought to the mangments attention and they offered to make any meal of our choice. Thanks to

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7 Apr 2025

10 / 10

Aman

Great property and staff food was excellent recommend this property to everyone check it out I had a lovely stay. Aman.

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27 Mar 2025

10 / 10

Laura

Very clean

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16 Mar 2025

10 / 10

Jonathan

Very nice hotel. Staff was friendly and always helpful. Both inside restaurants are very good. Breakfast is very good too. Pool was not accessible during our stay because of a conference in the hotel for 3 days so we didn't use it.

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2 Feb 2025

Information about the area

Gurgaon, India

With a stay at Crowne Plaza Hotel Gurgaon by IHG, you'll be centrally located in Gurugram, within a 10-minute drive of DLF Cyber City and Leisure Valley. This luxury hotel is 14.5 mi (23.3 km) from Embassy of the United States and 16.8 mi (27 km) from Janakpuri District Centre.

The first thing you notice when you come to Gurgaon is the number of skyscrapers. The second is the pigs. In the past few decades, Gurgaon, a city 32km outside the Indian capital New Delhi, has risen from a former agricultural wasteland. But it wasn’t the government, or even individuals, that led Gurgaon’s growth. The city was built almost entirely by private companies. Gurgaon has golf courses and shopping malls but it also has mountains of uncleared garbage, leaky pipes and potholes along government roads.

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What’s nearby

Leisure Valley - 0.4 km / 0.3 mi
DLF World Tech Park - 1.7 km / 1.1 mi
Max Hospital - 2.1 km / 1.3 mi
Gurgaon Central Mall - 2.1 km / 1.3 mi
Fortis Memorial Research Institute - 2.2 km / 1.3 mi
Galaxy Mall - 2.3 km / 1.4 mi

Getting around

(DEL) Delhi, Indira Gandhi Intl, IN - 11.53 km
new delhi, safdarjung train station, in - 17.39 km
(AGR) Agra, Agra, IN - 170.56 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Family rooms
Heating
Non-smoking throughout
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Activities

Facial treatments
Body wrap
Spa facilities
Sauna
Live sport events (broadcast)
Hair styling
Golf course (within 3 km)
Hair colouring
Fitness centre
Themed dinner nights
Body scrub
Hot tub/Jacuzzi
Steam room
Spa lounge/relaxation area
Waxing services
Beauty Services
Fitness/spa locker rooms
Live music/performance
Bowling
Light therapy
Hair cut
Spa/wellness packages
Pedicure
Body treatments
Manicure
Make up services
Personal trainer
Massage
Hair treatments
Spa and wellness centre
Fitness

Services

Barber/beauty shop
Express check-in/check-out
Car hire
Ironing service
Private check-in/check-out
Airport shuttle (additional charge)
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Packed lunches
Fax/photocopying
24-hour front desk
Airport shuttle
Trouser press
Currency exchange
Business centre
Valet parking
Room service
Meeting/banquet facilities
Daily housekeeping
Shared lounge/TV area
Babysitting/child services
Shuttle service (additional charge)
Laundry

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Visual aids: Braille
Auditory guidance
Higher level toilet
Lower bathroom sink
Wheelchair accessible
Toilet with grab rails
Visual aids: Tactile signs
Emergency cord in bathroom

Pool and wellness

Pool with view
Swimming Pool
Swimming pool

Transport

Airport drop off
Public transport tickets
Airport pick up

Languages

English

About the rooms

The accommodation has 242 rooms:

General

Air conditioning
Hardwood or parquet floors
Key access
Fire extinguisher
Carpeted
Iron
Tile/marble floor
Smoke alarm
Laptop safe
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Lockers
Heating
Hypoallergenic
Pants press
Key card access

Services

Wake up service/Alarm clock
Executive lounge access
Wake-up service

Room Amenities

Socket near the bed
Clothes rack
Non-feather pillow
Adapter
Feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Additional toilet
Toilet paper
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Toothbrush

Media & Technology

Satellite channels
TV
Telephone
Radio
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Cleanliness & disinfecting

Hand sanitiser

Exclusive services

Free gym access
Concierge services

Kitchen

Wine glasses
Tumble dryer
Electric kettle
Children's high chair

View

City view
Pool view
View
Inner courtyard view

Living Area

Sofa
Seating Area
Desk

Bedroom

Dressing room
Alarm clock
Linen
Cots
Wardrobe or closet

Accessibility

Roll-in shower
Lowered sink
Accessible by lift
Entire unit wheelchair accessible
Adapted bath
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator
Emergency cord in bathroom

Pool and wellness

Pool with a view
Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

For all ages

Cost

Free

Restaurants

Cafe G

Access for guests and visitors
Reservation required

Kaansa

Access for guests and visitors
Reservation required

Connexions Bar 24 Hrs

Access for guests and visitors
Reservation required

Terrace Garden

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Service animals not allowed Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Important information

Optional fees

Fee for buffet breakfast: approximately INR 1867.50 for adults and INR 996 for children
Airport shuttle fee: INR 2800 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is recommended for transportation to and from this property.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.