Grand Hyatt Muscat

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About the hotel

Located directly on sandy Al Qurm Beach, the Grand Hyatt provides spacious rooms with balconies offering panoramic views of the Gulf of Oman. Some rooms have views of the Hajar Mountains. The air-conditioned rooms at Grand Hyatt feature bright décors and are equipped with spacious bathrooms. Bathrobes and slippers are provided for guests’ convenience. Grand Hyatt has 4 in-house restaurants. Dining options range from authentic Arabic cuisine at the Mokha Café to grilled fare at the rooftop restaurant overlooking the Gulf of Oman. Traditional Arabic coffees and teas can be tasted in the Sirj Tea Lounge. Guests can enjoy piano music and drinks in the JBB Place. Omani silver, watches, and perfumes can be purchased at Grand Hyatt’s on-site shopping centre. Shopping is also possible in Shatti Al Qurm’s commercial district located just 8 km away. At Grand Hyatt’s beauty centre, guests are welcome to schedule treatments like massages and manicures. Relaxing in the temperature-controlled pool is also possible. During the Holy Month of Ramadan, whilst alcohol will not be served in the outlets, we're pleased to offer room service and access to the Grand Club as per our guests' convenience.

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Popularity

7.9

Good

General

3934

Tripadvisor 8/10

2401

Booking 7.4/10

1039

Expedia 8.6/10

494

Main services

Dining Area

Spa & Wellness Centre

Beach hotels

Safe

Coffee

Business centre

Ironing set

Fax

Terrace

Internet access

Air conditioned

Restaurant

Outdoor furniture

Children playground

Luggage room

Diving

Fishing

Room service

Car hire

Laundry service

Fitness

Wi-fi

Beauty salon

Smoking area

Windsurfing

Desk

Special dietary options

Contactless check-in/out

Family rooms

Billiards

Hairdressing salon

Lockers

Security alarm

Currency exchange facilities

Smoke detector

Theme dinner

Nightclub

Entertainment Area

Express Check-in/Check-out

Massage

Adapted for disabled

Swimming Pool

First aid kit

Fire extinguisher

Hypoallergenic room available

24-hour security

Medical service

Bar

Housekeeping

TV lounge

Non-smoking rooms

Elevator

Meeting room

Turkish steam bath

Accessible parking

Snorkeling

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good

Cleanliness9.2/10

Staff and Service8.8/10

Amenities8.4/10

Property conditions and facilities8.4/10

Location9/10

Neighborhood8.4/10

6 / 10

MADAN

Hotel is under renovations. Dusty and party inconvenient.

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30 Jan 2025

10 / 10

ammar

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9 Jan 2025

4 / 10

Mindaugas

Big disappointment and mismanagement

Well, during and after booking the hotel it wasn’t mentioned by any means that the hotel is going through reconstruction. The whole pool area appeared to be a construction zone fully closed. Reception moved to the 4th floor, most restaurants not working, access to the beach from the side door. During check-in they handed me a piece of paper with all these details, offering a transfer to another hotel away from the sea for the pool. Very inconvenient. They should have closed this place completely and open it after renovation is done. Total screw-up.

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5 Jan 2025

10 / 10

Michael

The property and rooms are tired with a much needed renovation in progress. The pool and garden area is closed while undergoing the renovation, so expecting the place to be much better once this is completed. The rooms we were assigned could also use some renovation as there was cracked caulking around the tub and shower and green water staining on plumbing fixtures. Carpets could also stand to be replaced. Rooms were nice and comfortable, however. The staff was extremely friendly and helpful especially the staff at the Mokha Cafe during the breakfast buffet. They went above and beyond to make our breakfast experience the shining star of our stay there. I want to especially single out our server Abdullah T. who greeted us every morning with a warm smile and friendly air. He remembered our coffee orders from the first day and provided them upon arrival. He was absolutely the best and helped make our visit to Oman one the most memorable and positive holidays I have had in a long while. The Grand Hyatt's location to the beach walk is another reason to select this Hotel despite the ongoing renovation. I did not miss not having a pool as we spent a lot of time on the beach and swimming in the gulf. Easy walk to some very amazing eateries, especially Mado in the Waterfront Shopping plaza.

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4 Jan 2025

Information about the area

Muscat, Oman

Muscat is the capital of Oman and the country's largest city. Muscat as a city has played a prominent historical role due to its strategic location. Perhaps what is striking about Muscat Governorate and its states is the breathtaking intermingling of ancient cultural heritage and modern style. You will see houses, gates, old markets, small shops, and winding roads redolent of authentic history, side by side with modern markets, shops, buildings, and streets stamped with modern architecture. This allows Oman to preserve its historic character, and at the same time enjoying its contemporary spirit. Muscat is renowned as one of the cleanest Arab capitals, and has gained the honour of winning the Cleanest Arab City Contest several consecutive times.

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What’s nearby

Museum of Illusions - 0.52 km
Naseem Garden - 1.04 km
Oman Natural History Museum - 1.23 km
Al Ameen Mosque - 1.69 km
Sultán Qaboos Mosque - 2.6 km
Muscat Real Opera - 6.15 km

Getting around

(MCT) Muscat, Muscat International , OM - 16.41 km

About accommodation

General

Air conditioning
Safety deposit box
Allergy-free room
Family rooms
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Billiards
Facial treatments
Spa facilities
Sauna
Happy hour
Nightclub/DJ
Live sport events (broadcast)
Hair styling
Fitness centre
Fishing
Themed dinner nights
Beachfront
Beach
Hot tub/Jacuzzi
Steam room
Diving
Windsurfing
Beauty Services
Fitness/spa locker rooms
Live music/performance
Hair cut
Spa/wellness packages
Cooking class
Pedicure
Evening entertainment
Body treatments
Snorkelling
Manicure
Personal trainer
Massage
Yoga classes
Hair treatments
Spa and wellness centre
Fitness

Services

Barber/beauty shop
Room service
Express check-in/check-out
Car hire
Ironing service
Private check-in/check-out
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Tour desk
Packed lunches
Daily housekeeping
Fax/photocopying
Lockers
24-hour front desk
Trouser press
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Terrace
Sun terrace
Outdoor furniture

Parking

Free parking
Parking
Private parking
Accessible parking
Parking on site

Pool and wellness

Swimming Pool
Swimming pool

Reception services

Invoice provided

Entertainment and family services

Kids' outdoor play equipment

Languages

العربية
English

About the rooms

The accommodation has 277 rooms:

Bedroom

Cots
Wardrobe or closet

General

Air conditioning
Safety deposit box
Fan
Laptop safe

Bathroom

Free toiletries
Hairdryer
Private bathroom

Media & Technology

TV
Telephone
Radio
Cable channels

Food & Drink

Minibar

Outdoors

Balcony

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Restaurants

Mokha Cafe

Access for guests and visitors
Reservation required

Tuscany

Access for guests and visitors
Reservation required

Marjan

Access for guests and visitors
Reservation required

John Barry

Access for guests and visitors
Reservation required

Sirj Tea Lounge

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

At the time of check-in, the hotel reserves a right to verify the credit card that was used to guarantee the reservation. Hence all guests are requested to carry a copy of the credit card (scanned or photocopy) that was used to confirm the reservation. Please note that guests in the club rooms will avail the breakfast in the Grand Club Lounge only. We are excited to announce that we were able to begin the long-anticipated renovation of our lobby lounge and main restaurant. We understand just how important it is to ensure our guests have an impeccable experience, and gladly provide exceptional alternatives during this renovation period. A temporary Lobby Lounge with private terrace has been set up, fully equipped to cater to all your needs. As for the main restaurant, we will continue to be open for breakfast, lunch, and dinner, serving a wide array of delectable dishes that are sure to satisfy your taste buds. Sit back and unwind in this cozy space, where you can enjoy a variety of beverages, snacks, and comfortable seating arrangements. Hotel Note: We kindly inform you that currently our Swimming pool and its restaurant, garden as well as our lobby will be undergoing excessive refurbishment and remain closed until further notices. We still offer our hotel guests an access to the public beach in front of the hotel as well as a shuttle bus to a close by hotel swimming pool. Thank you for your understanding and we cannot wait to welcome you in these newly renovated areas soon. Thank you for choosing our hotel for your stay, and please do not hesitate to reach out to us with any concerns or questions you may have.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Hot tub/jacuzzi is closed from 2025-04-30 until 2024-11-27