Grand Hyatt Muscat

Favourite Share

Enlarge map

56 more pictures

About the hotel

Grand Hyatt is located on the sandy beach of Shatti Al Qurm, overlooking the azure waters of the Gulf of Oman. The hotel in Muscat, Oman is right in the heart of the diplomatic and government district of Muscat in the Sultanate of Oman. It's one of the largest and most opulent hotels Muscat has to offer. The rooms are modern offering the latest technology but still reflecting traditional Omani style. The hotel features a temperature-controlled swimming pool. The fitness centre of the hotel has the latest range of equipment featuring a variety of exercise classes including aerobics, complimentary exercise programming and training supervision, There is a wide selection of restaurants offering Arabian and global cuisines in comfortable and stylish surroundings. The guest's visit will be a truly unforgettable experience with a stay at the Grand Hyatt.

Read more

Read less

Popularity

7.9

Good

General

3861

Tripadvisor 8/10

2401

Booking 7.3/10

957

Expedia 8.6/10

503

Main services

Wi-fi

Beach hotels

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Wi-fi

Car park

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good

Cleanliness9/10

Staff and Service8.8/10

Amenities8.2/10

Property conditions and facilities8.4/10

Location9/10

Neighborhood8.4/10

6 / 10

MADAN

Hotel is under renovations. Dusty and party inconvenient.

Read more

Read less

30 Jan 2025

10 / 10

ammar

Read more

Read less

9 Jan 2025

4 / 10

Mindaugas

Big disappointment and mismanagement

Well, during and after booking the hotel it wasn’t mentioned by any means that the hotel is going through reconstruction. The whole pool area appeared to be a construction zone fully closed. Reception moved to the 4th floor, most restaurants not working, access to the beach from the side door. During check-in they handed me a piece of paper with all these details, offering a transfer to another hotel away from the sea for the pool. Very inconvenient. They should have closed this place completely and open it after renovation is done. Total screw-up.

Read more

Read less

5 Jan 2025

10 / 10

Michael

The property and rooms are tired with a much needed renovation in progress. The pool and garden area is closed while undergoing the renovation, so expecting the place to be much better once this is completed. The rooms we were assigned could also use some renovation as there was cracked caulking around the tub and shower and green water staining on plumbing fixtures. Carpets could also stand to be replaced. Rooms were nice and comfortable, however. The staff was extremely friendly and helpful especially the staff at the Mokha Cafe during the breakfast buffet. They went above and beyond to make our breakfast experience the shining star of our stay there. I want to especially single out our server Abdullah T. who greeted us every morning with a warm smile and friendly air. He remembered our coffee orders from the first day and provided them upon arrival. He was absolutely the best and helped make our visit to Oman one the most memorable and positive holidays I have had in a long while. The Grand Hyatt's location to the beach walk is another reason to select this Hotel despite the ongoing renovation. I did not miss not having a pool as we spent a lot of time on the beach and swimming in the gulf. Easy walk to some very amazing eateries, especially Mado in the Waterfront Shopping plaza.

Read more

Read less

4 Jan 2025

Information about the area

Muscat, Oman

Muscat is the capital of Oman and the largest city in the country. The city of Muscat has played a significant historical role due to its strategic location. What is particularly striking about the Muscat Governorate and its states is the stunning blend of ancient cultural heritage and modern style. You will see houses, gates, old markets, small shops, and winding roads that are reminiscent of authentic history, alongside modern markets, shops, buildings, and streets that bear the mark of modern architecture. This allows Oman to maintain its historical character while also embracing its contemporary spirit. Muscat is known as one of the cleanest Arab capitals and has had the honor of winning the Cleanest Arab City Contest several times in a row.

Read more

Read less

What’s nearby

Museo de la Ilusiones - 0.52 km
Naseem Garden - 1.04 km
Oman Natural History Museum - 1.23 km
Al Ameen Mosque - 1.69 km
Sultán Qaboos Mosque - 2.6 km
Muscat Real Opera - 6.15 km

Getting around

(MCT) Muscat, Muscat International , OM - 16.42 km

About accommodation

General

Air conditioning
Hypoallergenic room available
Family rooms
Elevator
Designated smoking area
Safe
Non-smoking rooms
Facilities for disabled guests
Wifi in all areas

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Facial treatments
Haircut
Spa facilities
Sauna
Spa
Happy hour
Nightclub/DJ
Locker rooms
Fishing
Spa/Wellness packages
Fitness center
Beachfront
Beach
Hot tub/Jacuzzi
Themed dinners
Hairstyling
Snorkeling
Steam room
Diving
Windsurfing
Beauty services
Pool table
Live music/Performance
Live sports events (broadcast)
Cooking class
Pedicure
Evening entertainment
Body treatments
Manicure
Personal trainer
Massage
Yoga classes
Hair treatments
Fitness

Services

Fax/Photocopying
Room service
Ironing service
Dry cleaning
Tour desk
Packed lunches
Daily housekeeping
Meeting/Banquet facilities
Baggage storage
Car rental
Suit press
Business center
Express check-in/out
Hair/Beauty salon
Concierge
Lockers
24-hour front desk
Currency exchange
Private check-in/out
Laundry

Safety features

Thermometers for guests provided by property
Face masks for guests available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals
Process in place to check health of guests

Physical distancing

Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Fruit
Kids' meals
Special diet meals (on request)
Wine/Champagne
Kid-friendly buffet
Coffee house on site

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely
Physical distancing in dining areas

Internet

Internet
Wifi
Free Wifi

Outdoors

Outdoor pool
Terrace
Outdoor furniture
Sun deck

Parking

Private Parking
Free parking
Parking
Accessible parking
Parking on site

Pool and Spa

Swimming pool

Front Desk Services

Invoice provided

Entertainment & Family Services

Outdoor play equipment for kids

Languages

العربية
English

About the rooms

The accommodation has 277 rooms:

Bedroom

Childrens' cribs
Wardrobe or closet

General

Air conditioning
Fan
Safe
Laptop safe

Bathroom

Free toiletries
Hairdryer
Private bathroom

Media & Technology

TV
Telephone
Radio
Cable channels

Food & Drink

Minibar

Outdoors

Balcony

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Restaurants

Mokha Cafe

Access for guests and visitors
Reservation required

Tuscany

Access for guests and visitors
Reservation required

Marjan

Access for guests and visitors
Reservation required

John Barry

Access for guests and visitors
Reservation required

Sirj Tea Lounge

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

At the time of check-in, the hotel reserves a right to verify the credit card that was used to guarantee the reservation. Hence all guests are requested to carry a copy of the credit card (scanned or photocopy) that was used to confirm the reservation. Please note that guests in the club rooms will avail the breakfast in the Grand Club Lounge only. Hotel Note: We kindly inform you that currently our Swimming pool, its restaurant and garden will be undergoing excessive refurbishment and remain closed until further notice. We still offer our hotel guests an access to the public beach in front of the hotel as well as a shuttle bus to a close by hotel swimming pool. Thank you for your understanding and we cannot wait to welcome you in these newly renovated areas soon.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Hot tub/jacuzzi is closed from 2025-07-31 until 2025-05-15