Sheraton Mall of the Emirates Hotel, Dubai

Favourite Share

Enlarge map

56 more pictures

About the hotel

Directly connected to the iconic shopping destination, Mall of the Emirates with premium retail brands and entertainment hubs such as Ski Dubai and Magic Planet, our 5-star family hotel is centrally located along Sheikh Zayed Road and enjoys a direct link to Mall of the Emirates metro station. Downtown Dubai, Burj Khalifa, Burj Al Arab, Media City, Dubai World Trade Centre, Dubai International Airport, and the city's most touristic attractions can be reached within minutes. Featuring 481 stylish rooms and suites with stunning views of Dubai, some with sea views and a wide range of amenities. All suites and rooms at Sheraton Dubai Mall of the Emirates offer views of the city skyline. Each features free WiFi, a flat-screen TV, a minibar, and an en-suite bathroom. Some suites include a living room and a kitchenette complete with a dining area. Our luxury business hotel boasts modern leisure facilities allowing guests to enjoy a range of pampering spa treatments at Shine Spa, stay fit at Sheraton Fitness and take a deep dive in our rooftop swimming pools. Enjoy authentic Turkish at Besh Turkish Kitchen, catch sports action live at Spartan Sports Café and experience 360 views of the Dubai skyline and a unique fusion of Japanese-Portuguese cuisine at OAnjo.

Read more

Read less

Popularity

8.8

Very good

General

8524

Tripadvisor 9/10

3789

Booking 8.5/10

3767

Expedia 8.8/10

968

Main services

Dining Area

Spa & Wellness Centre

Safe

Business centre

Breakfast

Ironing set

Fax

Terrace

Internet access

Air conditioned

Restaurant

Outdoor furniture

Horse riding

Luggage room

Golf course

Diving

Room service

Car hire

Laundry service

Cycling

Fitness

Wi-fi

Beauty salon

Smoking area

Windsurfing

Desk

Special dietary options

Hiking

Billiards

Lockers

Security alarm

Currency exchange facilities

Sun loungers

Smoke detector

Heating

Skiing

Disability-friendly bathroom

Airport

Transfer service

Entertainment Area

Massage

Wheelchair-accessible

Swimming Pool

First aid kit

Fire extinguisher

Bathroom

24-hour security

Medical service

Bar

Housekeeping

TV lounge

ATM

Non-smoking rooms

Valet parking

Elevator

Meeting room

Turkish steam bath

Accessible parking

Snorkeling

Snack bar

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good

Cleanliness9.2/10

Staff and Service9/10

Amenities8.8/10

Property conditions and facilities8.8/10

Location9.2/10

Neighborhood9/10

10 / 10

Chetan

Fantastic Trip

We had a pleasant stay at the Sheraton. Great location, great staff always willing to help. The access to the mall of Emirates is also really convenient. The overall service at the property was fantastic. Absolute value for for money. Given this is an older property, we didn't expect the condition to be so top notch but it was. Our suite was very spacious and if we were to go back to Dubai, we would absolutely stay here without thinking twice. The only draw back if any was the breakfast buffet which we thought was probably not at par with a few other properties but other than that, kudos to the entire team for making our trip very memorable.

Read more

Read less

31 Mar 2025

10 / 10

Ammar

Easy parking if you have a vehicle, easy access to the Mall of the Emirates, friendly staff, clean and smell like you are home.

Read more

Read less

22 Mar 2025

10 / 10

Ammar

Best Hotel ever, outstanding services and the best staff ever. Thanks for the Adminstration of the Sheraton!

Read more

Read less

22 Mar 2025

10 / 10

Ammar

Best option if you don't have a vehicle!

Read more

Read less

14 Mar 2025

Information about the area

Dubai, United Arab Emirates

Dubai is the city and emirate with the highest population in the United Arab Emirates. Dubai is a bustling hub of activity and a cosmopolitan and modern city. The city of Dubai is divided by a creek, with Deira on one side and Bur Dubai, the historical district, on the other. The luxury beach hotels are located on the outskirts of the busy city centre, in the Jumeirah area. Dubai already showcases some breathtaking architecture and it boasts the only 7-star hotel in the world, the tallest building in the world, stunning beaches and luxury shopping centres. The Bastakiya Quarter, at the heart of Dubai’s Old Town, still retains its traditional charm and is a reminder of Dubai’s past. Here you’ll find traditional Emirati houses, lively souks, museums, galleries, and the only remaining section of the old Dubai city wall. Another major attraction in Dubai is the Jumeirah Mosque, which, although outside the Old Town, is a fantastic example of traditional Islamic architecture. Dubai is a forward-thinking city in constant development but it has managed to preserve its traditions and culture. So it's fair to say that Dubai is one of the most exciting places in the world.

Read more

Read less

What’s nearby

Dubai Dolphinarium - 2.07 km
Sheikh Mohammed Bin Rashid Al Maktoum Centre for Cultural Understanding - 2.62 km
Al Fahidi - 2.99 km
Dubai Frame - 5.78 km
Dubai Dolphinarium - 6.23 km
Dubai Creek - 6.56 km

Getting around

(DXB) Dubai, Dubai Intl, AE - 21.97 km
(DWC) Dubai, Dubai Al Maktoum, AE - 26.09 km

About accommodation

General

Air conditioning
Safety deposit box
Heating
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Billiards
Facial treatments
Body wrap
Spa facilities
Sauna
Golf course (within 3 km)
Fitness centre
Full body massage
Body scrub
Steam room
Head massage
Horse riding
Diving
Spa lounge/relaxation area
Windsurfing
Beauty Services
Couples massage
Hand massage
Cycling
Fitness/spa locker rooms
Live music/performance
Skiing
Foot massage
Hiking
Spa/wellness packages
Neck massage
Body treatments
Snorkelling
Massage
Spa and wellness centre
Fitness

Services

Valet parking
ATM/cash machine on site
Room service
Car hire
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Shuttle service (free)
Daily housekeeping
Fax/photocopying
Lockers
24-hour front desk
Airport shuttle
Trouser press
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Coffee house on site
Special diet menus (on request)

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Lower bathroom sink
Wheelchair accessible
Toilet with grab rails

Pool and wellness

Pool bar
Pool with view
Swimming Pool
Swimming pool
Sun loungers or beach chairs
Heated pool
Shallow end

Transport

Airport drop off
Airport pick up

Languages

العربية
English
Français
Português

About the rooms

The accommodation has 551 rooms:

General

Air conditioning
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Heating
Carpeted
Iron
Soundproofing
Key card access
Smoke alarm
Laptop safe

Services

Wake up service/Alarm clock
Executive lounge access
Wake-up service

Room Amenities

Socket near the bed
Sofa bed
Non-feather pillow
Adapter
Hypoallergenic pillow
Feather pillow

Safety features

Air purifiers

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Toilet paper
Additional toilet
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Bidet
Toothbrush

Media & Technology

Satellite channels
TV
Telephone
Cable channels
Pay-per-view channels
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Complimentary breakfast in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Complimentary snacks and drinks in the executive lounge entire day

Kitchen

Coffee machine
Kitchenette
Kitchen
Microwave
Refrigerator
Dining table
Electric kettle

View

Landmark view
View

Living Area

Sofa
Seating Area
Dining area
Desk

Bedroom

Dressing room
Alarm clock
Linen
Cots
Wardrobe or closet

Accessibility

Lowered sink
Entire unit wheelchair accessible
Accessible by lift
Toilet with grab rails
Upper floors accessible by elevator
Emergency cord in bathroom

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Spartan Sports Bar

Access for guests and visitors
No reservation required

Besh Turkish Kitchen

Access for guests and visitors
No reservation required

OAnjo

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 00:00
Minimum age for check-in: 21 years old

Check-out

Checkout from 00:00 to 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Accomodation license number

636942