Banyan Tree Phuket

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About the hotel

Bordered by the Andaman Sea, Banyan Tree Phuket offers luxurious tropical getaways with award-winning fine dining options and full spa services. Spacious villas feature open-air jet pools set in landscaped grounds. Tastefully furnished with Thai art and fine woodwork, villas have ample seating areas that open out to pool views. In-villa comforts include a flat-screen TV, DVD player and free Wi-Fi. Guests can enjoy relaxing massages and the use of tennis courts and fitness facilities. Providing concierge services, staff can attend to business and travel needs. Thai specialities are served in the elegant environment of Saffron while hearty buffets are available at Watercourt. There are 2 bars, a café and 24-hour room service. Set within the Laguna Phuket resort complex, Banyan Tree Phuket is a 20-minute drive from Phuket International Airport and a 30-minute drive from Patong Beach. Free parking is available.

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Popularity

Superb

General

5113

Tripadvisor 9/10

3470

Booking 9/10

688

Expedia 9,2/10

955

Main services

Bicycle tour

Tour

Dining Area

Spa & Wellness Centre

BBQ Facilities

Safe

Breakfast

Ironing set

Fax

Terrace

Internet access

Air conditioned

Restaurant

Picnic

Children playground

Luggage room

Golf course

Diving

Babysitting service

Garden

Room service

Car hire

Water Sport Facilities (on site)

Laundry service

Cycling

Internet

Smoking area

Windsurfing

Soundproof room

Desk

Contactless check-in/out

Family rooms

Walking tour

Lockers

Security alarm

Currency exchange facilities

Smoke detector

Steam bath

Theme dinner

Tennis

Airport

Entertainment Area

Airport Shuttle

Express Check-in/Check-out

Mini golf

Massage

Swimming Pool

First aid kit

Fire extinguisher

24-hour security

Medical service

Bar

Housekeeping

TV lounge

ATM

Non-smoking rooms

Valet parking

Meeting room

Turkish steam bath

Accessible parking

Tennis equipment

Snorkeling

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

9.2/10 Superb

Cleanliness9.2/10

Staff and Service9.2/10

Amenities9.2/10

Property conditions and facilities8.8/10

Location8.2/10

Neighborhood8.4/10

8 / 10

Dominica

Love the property. We stayed in one of the renovated pool villas which was nicely done. We could see some parts of the resort needs renovation and updating. Warm and welcoming service. Housekeeping a little inconsistent and can be improved. Restaurant bookings also can be managed better. There could more choices of outlets for lunch and due to CNY, breakfast was a little chaotic, maybe open up one more outlet to accommodate the overflow of guests during breakfast? Beautiful setting and grounds. Highly recommended.

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1 Feb 2025

2 / 10

Dmitry

Actually this is the first review I ever did tbh, but you guys need to hear this before booking at Banyan Tree. Ritz was fully booked so I had to choose between Banyan and Anantara. Went with Banyan because the chain is very luxury and thought it will keep its level in Phuket. Was wrong. Awful hotel, really worn down and tired. Staff doesn’t care about you, breakfast is very bad, they don’t have their own beach. Buggies are work out completely. Gym is awful. I had better machines in 1996 in my high school. You have to take a self made tuk tuk truck (it’s literally falling apart and looks like my grandfather’s cattle transportation vehicle in the 70s, they call it a shuttle here) to a near by beach club where you pay 12$ for a corona and unfriendly staff. My friend told me that in 2012 this hotel was amazing. Well, in 13 years they haven’t done anything to renovate etc. Now we are at Anantara at a slightly more expensive rate, but omg the difference is a football field. Banyan just sucks big time. If you are looking for luxury just spend a tiny more and book at Ritz or Anantara. This is not worth it I swear.

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31 Jan 2025

10 / 10

Ronald

Couples romantic trip

4 night couples vaction in the Banyan Tree

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29 Jan 2025

10 / 10

katherine

It’s beautiful but service is veeeery slow!

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23 Jan 2025

Information about the area

Phuket, Thailand

Phuket is the largest island in Thailand and one of its top holiday destinations. There's a heap of things to do in Phuket, particularly if you're a fan of beaches and islands. Phuket is a brilliant spot to get out and explore. It really has everything, from white sandy beaches and clear blue waters to lush green countryside, stunning temples and breathtaking views. Throw in the shopping, nightlife and tasty seafood and you've got just about everything you could want on a holiday. Hopping from island to island is the best way to see and explore some of Phuket's gorgeous islands. You'll come across loads of massive rock formations, stalactites and stalagmites. Phi Phi and Khai Islands are the most popular islands of the archipelago. The Phi Phi View Point offers a fantastic view of the Ao Ton Sai and Ao Lo Dalam Bay. Patong Beach is the most visited beach and it can get a bit crowded, but it has the best nightlife in the area. For more chilled out beaches, check out the beautiful Kamala, Surin, Laem Singh, Karon and Kata Beaches. Phuket is truly a wonderful place for a relaxing trip. There's a load of fantastic resorts, great restaurants, white sandy beaches, amazing surrounding islands and lively nightlife. Everything you need for a proper holiday.

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What’s nearby

Wat Wichit Sangkaram - 0.7 km
Monkey Hill - 0.99 km
Phuket 3D Museum - 1.01 km
Phuket Indy night market - 1.07 km
Wat Mongkhon Nimit - 1.3 km
Sunday Walking Street Market - 1.39 km

Getting around

phuket, phuket town ferry , th - 16.84 km
phuket, chean vanich pier, th - 19.23 km
phuket (rassada pier) (harbour), th - 19.9 km
phuket, royal phuket marina, th - 11.45 km
(HKT) Phuket, Phuket Intl, TH - 11.65 km
phuket, deep sea harbour, th - 24.31 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Family rooms
Designated smoking area
WiFi available in all areas
Non-smoking rooms

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Spa facilities
Happy hour
Live sport events (broadcast)
Water sport facilities on site
Golf course (within 3 km)
Foot bath
Fitness centre
Themed dinner nights
Full body massage
Beach
Hot tub/Jacuzzi
Mini golf
Steam room
Head massage
Diving
Bike tours
Spa lounge/relaxation area
Windsurfing
Massage chair
Tennis equipment
Couples massage
Hand massage
Cycling
Fitness/spa locker rooms
Live music/performance
Tennis court
Fitness classes
Kids' club
Children's playground
Foot massage
Spa/wellness packages
Cooking class
Neck massage
Snorkelling
Personal trainer
Massage
Hot spring bath
Yoga classes
Tour or class about local culture
Open-air bath
Spa and wellness centre
Fitness
Walking tours

Services

Valet parking
ATM/cash machine on site
Room service
Express check-in/check-out
Car hire
Ironing service
Private check-in/check-out
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Fax/photocopying
Lockers
24-hour front desk
Airport shuttle
Babysitting/child services
Shuttle service (additional charge)
Currency exchange
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Picnic area
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture
BBQ facilities

Parking

Free parking
Parking
Private parking
Accessible parking
Parking on site

Pool and wellness

Pool bar
Pool with view
Swimming Pool
Swimming pool toys
Swimming pool

Transport

Airport drop off
Airport pick up

Entertainment and family services

Indoor play area

Languages

العربية
English
Français
日本語
Русский
中文

About the rooms

The accommodation has 210 rooms:

General

Air conditioning
Hardwood or parquet floors
Key access
Fire extinguisher
Iron
Tile/marble floor
Mosquito net
Smoke alarm
Interconnected room(s) available
Trash cans
Ironing facilities
Safety deposit box
Private entrance
Soundproofing
Key card access

Activities

Hot tub

Services

Wake up service/Alarm clock
Wake-up service

Room Amenities

Socket near the bed
Sofa bed
Clothes rack
Fold-up bed
Non-feather pillow
Adapter
Hypoallergenic pillow
Feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Towels/sheets (extra fee)
Additional toilet
Toilet paper
Bath or shower
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Bidet
Toothbrush

Media & Technology

TV
Telephone
Cable channels
Flat-screen TV
iPod dock

Food & Drink

Chocolate or cookies
Tea/Coffee maker
Minibar
Bottle of water
Fruits
Wine or champagne

Exclusive services

Access to private pool
Free gym access
Concierge services

Kitchen

Coffee machine
Kitchenette
Stovetop
Kitchen
Oven
Microwave
Refrigerator
Wine glasses
Dining table
Kitchenware
Electric kettle

Outdoors

Private pool
Terrace
Outdoor furniture
Outdoor dining area
Patio

View

Garden view
Pool view
Lake view
View
Inner courtyard view

Living Area

Sofa
Seating Area
Dining area
Desk

Bedroom

Dressing room
Alarm clock
Linen
Cots
Wardrobe or closet
Extra long beds (> 2 metres)

Layout

Window

Accessibility

Entire unit located on ground floor
Raised toilet

Pool and wellness

Plunge pool
Pool with a view
Pool towels
Infinity pool

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Saffron

Access for guests and visitors
Reservation required

Watercourt

Access for guests and visitors
Reservation required

Hojo

Access for guests and visitors
Reservation required

Banyan Cafe

Access for guests and visitors
Reservation required

Tre

Access for guests and visitors
Reservation required

Tin Tapas Bar

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please be informed that Spa Villa with Private Pool room type cannot accommodate children. Please note that a third-party credit card is not accepted. The name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in. An additional breakfast charge at 750 THB will be applied to children aged 4-11 if they arrive without prior notice. ===Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.