Makkah Clock Royal Tower, A Fairmont Hotel

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About the hotel

Makkah Clock Royal Tower, A Fairmont Hotel – Redefining Luxury in the Heart of Makkah Welcome to Makkah Clock Royal Tower, A Fairmont Hotel, the ultimate destination for luxury, convenience, and spiritual devotion in Makkah. Located adjacent to Al Masjid Al Haram, this architectural marvel is the closest five-star hotel to the Kaaba, offering an unparalleled experience for pilgrims performing Umrah and Hajj. Standing tall at 1972 feet with 76 floors, the hotel features 1,650 elegant rooms and suites, offering breathtaking views of Al Kaaba, Al Haram, and the mesmerizing Makkah skyline. Whether you seek family-friendly accommodations, the exclusivity of Fairmont Gold, or the sophistication of the Royal Floors, your stay promises to be unforgettable. Prime Location with Exceptional Access Located just steps from the Holy Mosque’s South Gate, the hotel provides direct access to Al Haram and features a private entrance, ensuring seamless convenience for pilgrims. The Haramain High-Speed Railway Station is just a short drive away, connecting guests effortlessly to Jeddah and beyond. For those arriving by car, 24-hour valet parking adds an extra layer of ease. Exclusive Services Tailored for Your Comfort Makkah Clock Royal Tower, A Fairmont Hotel, offers 24-hour butler service, ensuring every detail of your stay is meticulously attended to. Guests staying on the Fairmont Gold Floor are treated to royal services, including: A dedicated lounge open 24 hours, featuring gourmet refreshments and serene seating areas. Private prayer rooms, providing a tranquil space for spiritual devotion. VIP elevators for swift and seamless access to exclusive floors. The Royal Floors take luxury to new heights, offering unparalleled privacy, bespoke services and interiors designed for a truly regal experience. Culinary Delights to Satisfy Every Palate Discover an exceptional array of dining options that cater to every taste: Al Dira: The first five-star Saudi restaurant in Makkah, offering a lavish buffet with panoramic views of the Kaaba and Holy Mosque. Featuring authentic Bedouin dishes, Levantine specialties, and live ouzi stations, Al Dira blends tradition with luxury. Atyaf: A casual, contemporary all-day dining venue showcasing a kitchen theater, juice station, and pizza and pasta stations. Perfect for families and gatherings. Mazaq Express: Ideal for guests on the go, this quick-service café offers fresh and wholesome prepackaged meals, flavored coffees, and juices in a stylish setting near the reception area. Al Dar: A boutique-style Lebanese buffet featuring a shawarma station and table service of cold mezzeh on fine china. A blend of traditional flavors and modern elegance, accommodating 313 guests. The Grill: Makkah’s first fine-dining steakhouse, offering the finest cuts of meat in a warm, elegant setting. Aja: A vibrant Asian noodle restaurant serving fresh noodles, dim sum, fried rice, and Indonesian favorites like Nasi Goreng and Mee Goreng. Mazedar: An authentic Indian buffet featuring a live tandoor station, bold spices, and contemporary ambiance, accommodating 227 guests. Lezzet: Indulge in Ottoman-inspired cuisine, from Silk Road lamb dumplings to sweet olive desserts and hearty beef stews fit for royalty. Mirkaz: A modern street-side café offering signature coffees, chocolates, and sweets in a relaxed and stylish environment. Mazaq: A luxurious patisserie and lounge with an extensive portfolio of coffees and teas curated by expert sommeliers. The View Café: An outdoor café overlooking Al Haram, offering a serene setting to enjoy snacks, gourmet coffee, and stunning views of the sacred site. In-Room Dining: Enjoy 24-hour dining in the comfort and privacy of your room, featuring an extensive menu inspired by the hotel’s diverse culinary portfolio. Wellness and Relaxation The hotel offers exclusive wellness experiences, including; Dedicated health clubs for men and women, equipped with state-of-the-art fitness facilities. A luxurious beauty salon, perfect for rejuvenation and pampering. A vibrant kids' club, ensuring a fun and engaging experience for younger guests. Unmatched Event and Business Facilities With grand ballrooms, flexible meeting spaces, and cutting-edge business centers, Makkah Clock Royal Tower is the ideal venue for prestigious gatherings, conferences, and celebrations. The Legacy of Time and Innovation As home to the Makkah Royal Clock, the hotel features one of the world’s largest clock faces, symbolizing modernity and grandeur. Guests can explore the Clock Tower Museum, a cultural and scientific exhibition that celebrates the intersection of tradition and innovation. Your Gateway to Spiritual and Luxury Experiences Makkah Clock Royal Tower, A Fairmont Hotel, combines world-class amenities, spiritual proximity, and luxurious accommodations to offer a transformative stay in the Holy City. From royal services to breathtaking views, every moment here is designed to inspire devotion and provide unmatched comfort.

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Popularity

8.6

Very good

General

27421

Tripadvisor 8/10

4779

Booking 8.8/10

21742

Expedia 8.4/10

900

Main services

Dining Area

Spa & Wellness Centre

Safe

Adapted for disabled

Business centre

First aid kit

Ironing set

Fax

Terrace

Internet access

Air conditioned

Fire extinguisher

Restaurant

Game room

Children’s play area

Luggage room

Room service

24-hour security

Medical service

Car hire

Housekeeping

TV lounge

Laundry service

Fitness Center

Internet

ATM

Beauty salon

Non-smoking rooms

Valet parking

Contactless check-in/out

Elevator

Family rooms

Meeting room

Supermarket

Sauna

Lockers

Security alarm

Currency exchange facilities

Smoke detector

Accessible parking

* Some services may carry an extra charge.

Guest reviews

8.4/10 Very good

Cleanliness8.8/10

Staff and Service8.4/10

Amenities8.8/10

Property conditions and facilities8.6/10

Neighborhood9.6/10

4 / 10

Zainab

Advice: you can book a better service at a lower price and more convenience My experience with this 5-star hotel was disappointing from the start. After booking on incorrect dates, I discovered it's nearly impossible to reach their reservation department as they use a third-party service (unusual for a luxury hotel). Each call resulted in contradictory information—one representative said Expedia needed to call during specific hours (11:00-14:00) when a manager would be available, while another suggested Expedia should email. Thankfully, Expedia tried everything possible but received no response from the hotel. Upon check-in, I wanted to extend my stay by one night and inquired about using my hospital discount. The receptionist directed me to make this reservation by phone. When I called, the first agent confirmed this was possible. I returned to reception to ensure the same room would be available (since phone agents couldn't access my room information due to their limited third-party system). After confirmation from reception, I called again but reached a different agent who contradicted the first, claiming discounts weren't applicable during high season. Furthermore, at check-in, I asked if I could change my included Iftar meal to Suhoor, and the receptionist assured me I could by simply showing up on the day I wanted to make the change. However, when I returned the next day to request this change, a different receptionist denied this possibility. (Inconsistant proscess)

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15 Mar 2025

6 / 10

Sara

room service is not good. Cards didn’t work in prayer rooms for access.

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15 Mar 2025

8 / 10

Azeem

Best property for location, literally connected to the haram and puts you directly in front of the bab as sallam gate. Excellent staff and eccellentbfood offerings. Only issue is it is so big you have to catch three different elevators to get anywhere. Easily can waste 20 minutes just going back up to room and back down if forget anything. Room to haram time and distance is very cumbersome because of multiple sets of elevators you have to take.

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14 Mar 2025

10 / 10

ABDELILAH

Close to the everything.

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14 Mar 2025

Information about the area

Mecca, Saudi Arabia

Mecca or Makkah located in western Saudi Arabia, is the holiest city in Islam. Every year millions of pilgrims flock to Mecca. As a result there has been a lot of construction to cater for the accommodation of the pilgrims, and extensions to the mosque itself. Non-Muslims are not allowed to enter the holy city. Mecca also has a very rich history as it is a very old city which has been considered sacred since the early Middle Ages. In Mecca’s city center there is the Sacred Mosque, considered the holiest site in Islam. The Kaaba is located at the center of the Sacred Mosque, all Muslims pray in the direction of Kaaba, believed to have been originally built by Adam and rebuilt by Abraham and his son Ishmael. Other major sites to see in Mecca are Mina, the Hill of Arafat and Jabal Rahma, the cave Jabal Al Thur and Masjid e Taneem Mosque. Undeniably, Mecca is one of the most spiritual places on Earth.

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What’s nearby

Abraj Al Bait - 0.95 km
Másyid al-Haram - 1.16 km
Kaaba - 1.18 km
Saqqaf Palace - 1.18 km
Water well Zamzam - 1.21 km
Abu Kubais - 1.51 km

Getting around

(meet_Makkah) Makkah, Makkah City Center, SA - 4.22 km
(JED) Jeddah, King Abdulaziz Intl, SA - 74.99 km
(TIF) Taif, Taif, SA - 74.72 km

About accommodation

General

Air conditioning
Family rooms
Elevator
Convenience store on site
Safe
Smoke-free property
Non-smoking rooms
Facilities for disabled guests
Wifi in all areas

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
CCTV outside property

Activities

Fitness center
Sauna
Spa
Kids' club

Services

Valet parking
Fax/Photocopying
Room service
ATM on site
Ironing service
Dry cleaning
Daily housekeeping
Meeting/Banquet facilities
Baggage storage
Car rental
Suit press
Business center
Hair/Beauty salon
Concierge
Lockers
24-hour front desk
Currency exchange
Laundry

Safety features

Thermometers for guests provided by property
Face masks for guests available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Cashless payment available

Food & Drink

Restaurant
Kids' meals

Cleanliness & disinfection

Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely
Physical distancing in dining areas

Internet

Internet
Wifi
Free Wifi

Outdoors

Terrace

Parking

Private Parking
Parking garage
Parking
Accessible parking
Parking on site

Entertainment & Family Services

Board games/Puzzles
Indoor play area

Languages

العربية
English
Français

About the rooms

The accommodation has 1,647 rooms:

Bedroom

Linens
Childrens' cribs
Wardrobe or closet

General

Air conditioning
Ironing facilities
Carpeted
Private entrance
Safe
Iron
Interconnecting room(s) available

Accessibility

Entire unit wheelchair accessible
Upper floors accessible by elevator

Services

Executive lounge access
Wake-up service

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bathtub or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Bathtub
Additional bathroom

Media & Technology

Satellite channels
TV
Telephone
Radio
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge

Kitchen

Electric kettle

View

City view
Landmark view
View

Living Area

Sofa
Dining area
Desk
Sitting area

*Some services may only be available in specific rooms or upon request.

Restaurants

Mazaq Café

Access for guests and visitors
No reservation required

Atyaf

Access for guests and visitors
No reservation required

The Grill

Access for guests and visitors
No reservation required

Aja

Access for guests and visitors
No reservation required

Mazzidar

Access for guests and visitors
No reservation required

Lezzet

Access for guests and visitors
No reservation required

Al-Dar

Access for guests and visitors
No reservation required

Al Dira

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

SAR25.00 per hour

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 16:00 to 16:30
Minimum age for check-in: 18 years old

Check-out

Checkout from 12:00 to 12:30

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements. Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay. Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date. During Month of Ramadan Breakfast will be served as Iftar and Dinner will be served as Sohour. During Month of Ramadan Check in time at 18:00. Important Notice: Entry to Makkah during Hajj season (from 23 May 2024 to 21 June 2024) is restricted to those with a valid Hajj permit issued by the government.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Accomodation license number

10007336