The Canvas Dubai - MGallery Hotel Collection

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About the hotel

Situated in the middle of historic Dubai, the 5-star The Canvas Dubai - MGallery Hotel Collection features modern accommodations. The property is located in Bur Dubai, within walking distance from Dubai Museum, Dubai Creek, the Heritage Centre of the city and Gold Souk. It offers a 1000 m² spa and free Wi-Fi is available in the entire hotel. The rooms feature a modern style, and include a seating area with a flat-screen TV. The bathroom has a bathtub and a shower, and includes free toiletries. Guests can relax at the outdoor swimming pool located on the rooftop or visit the spacious spa. The hotel has two restaurants, Signature by Sanjeev Kapoor and Azalya International Buffet Restaurant serving contemporary International cuisine. It also has themed bars such as Estrellas Skyline Lounge, A Canvas Cafe; Cigar Lounge and The Underdogs. The Canvas Dubai - MGallery Hotel Collection is 12 km from Dubai International Airport. Free parking is available inside the hotel's private parking space.

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Popularity

8.6

Very good

General

10914

Tripadvisor 9/10

5330

Booking 8.2/10

4602

Expedia 7.8/10

982

Main services

Dining Area

Spa & Wellness Centre

Beach hotels

Safe

Business centre

Breakfast

Ironing set

Fax

Terrace

Internet access

Air conditioned

Restaurant

Outdoor furniture

Kids’ club

Luggage room

Room service

Car hire

Laundry service

Fitness

Wi-fi

Beauty salon

Outdoor fireplace

Smoking area

Soundproof room

Desk

Special dietary options

Contactless check-in/out

Family rooms

Lockers

Security alarm

Currency exchange facilities

Sun loungers

Smoke detector

Heating

Theme dinner

Nightclub

Disability-friendly bathroom

Entertainment Area

Express Check-in/Check-out

Massage

Wheelchair-accessible

Swimming Pool

First aid kit

Fire extinguisher

24-hour security

Medical service

Bar

Housekeeping

TV lounge

Non-smoking rooms

Valet parking

Elevator

Meeting room

Turkish steam bath

Accessible parking

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

7.8/10 Good

Cleanliness8.2/10

Staff and Service8.4/10

Amenities8/10

Property conditions and facilities8/10

Location7/10

Neighborhood7/10

2 / 10

Warsame

One of the worst 5star hotels I ever seen. Bad food. Bad room. Bad staff.

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3 Jan 2025

10 / 10

FRANCESCO

Lost stuff in room 723

The location were perfect.....but isent an email bcs my son forgot a bravialet and neakless, and i haven't got any feedback yet.

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3 Jan 2025

10 / 10

Mahomed safir

Will definitely stay next time

Perfect staying at canvas room were very clean staff at check-in very helpful

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29 Dec 2024

2 / 10

Sheny

Horrible horrible breakfast - same menu everyday except for Indian section which also did not taste good. Our bedroom toilet was also getting clogged & flooding out but no one came in time to fix it, lived in a dirty bathroom for 3 days. The room service also did not clean the rooms properly, just made the bed & changed towels - nothing else. Bad experience overall, definitely not worth paying the price of a 4 star

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21 Dec 2024

Information about the area

Bur Dubai, United Arab Emirates

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What’s nearby

Meena Bazaar - 0.8 km
Al Ghubaiba Metro Station - 1.13 km
Al Fahidi Metro Station - 1.22 km
Bur Dubai Abra Dock - 1.28 km
Old Souk - 1.37 km
Textile Souk - 1.37 km

Getting around

dubai, dubai harbour, ae - 2.21 km
dubai, hamdan bin mohammed port, af - 2.27 km
(DXB) Dubai, Dubai Intl, AE - 7.93 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Family rooms
Heating
Non-smoking throughout
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Hammam
Fitness/spa locker rooms
Spa facilities
Sauna
Happy hour
Nightclub/DJ
Live sport events (broadcast)
Kids' club
Fitness centre
Themed dinner nights
Spa/wellness packages
Evening entertainment
Hot tub/Jacuzzi
Steam room
Spa lounge/relaxation area
Massage
Spa and wellness centre
Beauty Services
Fitness

Services

Barber/beauty shop
Valet parking
Room service
Express check-in/check-out
Car hire
Ironing service
Private check-in/check-out
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Tour desk
Packed lunches
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
Lockers
24-hour front desk
Trouser press
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Outdoor fireplace
Terrace
Sun terrace
Outdoor furniture

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Wheelchair accessible
Toilet with grab rails

Pool and wellness

Rooftop pool
Swimming Pool
Swimming pool
Sun loungers or beach chairs

Reception services

Invoice provided

Languages

العربية
English
Malay
Русский

About the rooms

The accommodation has 164 rooms:

General

Air conditioning
Interconnected room(s) available
Ironing facilities
Safety deposit box
Hardwood or parquet floors
Lockers
Iron
Soundproofing
Key card access
Smoke alarm

Services

Wake up service/Alarm clock
Executive lounge access
Wake-up service

Room Amenities

Clothes rack
Adapter

Safety features

Air purifiers

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Additional toilet
Toilet paper
Bathrobe
Slippers
Shower
Towels
Private bathroom
Toothbrush

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Access to a private beach
Complimentary breakfast in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Private check-in and check-out in the executive lounge
Concierge services

Kitchen

Coffee machine
Refrigerator
Wine glasses
Tumble dryer
Dining table
Electric kettle

View

City view
View

Living Area

Sofa
Seating Area
Dining area
Desk

Bedroom

Alarm clock
Linen
Cots
Wardrobe or closet

Accessibility

Accessible by lift
Upper floors accessible by stairs only
Upper floors accessible by elevator

Pool and wellness

Rooftop pool
Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

For all ages

Cost

Free

Restaurants

All Day Dining

Access for guests and visitors
Reservation required

Signature by Sanjeev Kapoor

Access for guests and visitors
Reservation required

Estrellas Rooftop Lounge

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

The credit card used for a prepaid booking must be presented at check-in. The hotel reserves the right to deny check-in or collect a guarantee payment in case the card is not available. Check-in and Check-out Policy The hotel standard check-in time is at 15:00 hrs and check-out time is 12:00 noon. Early check-in and late check-out request are subject to availability and additional charges may apply. Nonsmoking hotel, with designated smoking areas. Please note that some public areas, including the pool, are not wheelchair accessible without assistance.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Accomodation license number

669380