Sheraton Makkah Jabal Al Kaaba Hotel

Favourite Share

Enlarge map

46 more pictures

About the hotel

Sheraton Makkah Jabal Al Kaaba Hotel is located in Makkah, within 1 km from Abraj Al Bait and just 570 m from Masjid al-Haram, both accessible through its 60 m private pedestrian bridge. The property is also 22 km away from Um AlQura University and offers free WiFi. The property features two restaurants and Hira Cave is 11 km away. Guests at the hotel can enjoy a buffet breakfast, in addition to a variety of cuisines served at Asia Restaurant and Al Ferdaus Restaurant. Speaking Arabic, English, French and Indonesian, staff are always on hand to help at the reception. Makkah Mall is 13 km from Sheraton Makkah Jabal Al Kaaba. King Abdulaziz International Airport is 94 km from the property.

Read more

Read less

Popularity

8.2

Very good

General

5353

Booking 8.2/10

4979

Expedia 8.4/10

374

Main services

Dining Area

Electric vehicle charging station

Express Check-in/Check-out

Safe

Massage

Wheelchair-accessible

Business centre

Breakfast room

Ironing set

Fax

Internet access

Air conditioned

Fire extinguisher

Hypoallergenic room available

Restaurant

Luggage room

Bathroom

Room service

24-hour security

Bar

Housekeeping

Laundry service

TV lounge

Wi-fi

Non-smoking rooms

Smoking area

Soundproof room

Elevator

Meeting room

Family rooms

Security alarm

Currency exchange facilities

Smoke detector

Heating

Disability-friendly bathroom

* Some services may carry an extra charge.

Guest reviews

8.4/10 Very good

Cleanliness8.8/10

Staff and Service8.6/10

Amenities9/10

Property conditions and facilities8.6/10

Neighborhood6.8/10

10 / 10

Lubna

Very nice staff ,convenient to reach haram

Read more

Read less

27 Mar 2025

4 / 10

Manal

Taxi and cars can’t access the hotel espacially peak hours. Service takes long time. Hotel is a little old, doesn’t feel like a 5 star hotel.

Read more

Read less

15 Mar 2025

8 / 10

Ali

the hotel itself is very good and the staff are so so cooperative The only drawback was the distance you have to walk to haram with the high ramp

Read more

Read less

15 Mar 2025

8 / 10

Syed

Good hotel but too far for my liking. Also has a steep climb to the hotel making it hard to walk to it everytime

Read more

Read less

8 Mar 2025

Information about the area

Makkah, Saudi Arabia

Mecca or Makkah located in western Saudi Arabia, is the holiest city in Islam. Every year millions of pilgrims flock to Mecca. As a result there has been a lot of construction to cater for the accommodation of the pilgrims, and extensions to the mosque itself. Non-Muslims are not allowed to enter the holy city. Mecca also has a very rich history as it is a very old city which has been considered sacred since the early Middle Ages. In Mecca’s city center there is the Sacred Mosque, considered the holiest site in Islam. The Kaaba is located at the center of the Sacred Mosque, all Muslims pray in the direction of Kaaba, believed to have been originally built by Adam and rebuilt by Abraham and his son Ishmael. Other major sites to see in Mecca are Mina, the Hill of Arafat and Jabal Rahma, the cave Jabal Al Thur and Masjid e Taneem Mosque. Undeniably, Mecca is one of the most spiritual places on Earth.

Read more

Read less

What’s nearby

Abraj Al Bait - 0.95 km
Másyid al-Haram - 1.16 km
Kaaba - 1.18 km
Saqqaf Palace - 1.18 km
Water well Zamzam - 1.21 km
Abu Kubais - 1.51 km

Getting around

(meet_Makkah) Makkah, Makkah City Center, SA - 5.19 km
(JED) Jeddah, King Abdulaziz Intl, SA - 74.12 km
(TIF) Taif, Taif, SA - 75.28 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Allergy-free room
Family rooms
Heating
Non-smoking throughout
Designated smoking area
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Massage chair

Services

Room service
Express check-in/check-out
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Trouser press
Currency exchange
Laundry
Business centre

Safety features

Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Physical distancing rules followed

Food & Drink

Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Coffee house on site
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Parking

Electric vehicle charging station

Accessibility

Higher level toilet
Lower bathroom sink
Wheelchair accessible
Toilet with grab rails

Reception services

Invoice provided

Languages

العربية
English
Français

About the rooms

The accommodation has 412 rooms:

Bedroom

Linen
Cots
Wardrobe or closet

General

Air conditioning
Key access
Fire extinguisher
Carpeted
Iron
Smoke alarm
Laptop safe
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Heating
Key card access

Accessibility

Lowered sink
Entire unit wheelchair accessible
Accessible by lift
Adapted bath
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator

Services

Wake up service/Alarm clock
Executive lounge access

Room Amenities

Socket near the bed
Clothes rack
Fold-up bed
Non-feather pillow
Drying rack for clothing
Feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Toilet paper
Additional toilet
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Toothbrush
Additional bathroom

Media & Technology

TV
Telephone
Radio
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Complimentary breakfast in the executive lounge
Complimentary afternoon snacks and drinks in the executive lounge
Concierge services
Complimentary access to conference room/business areas
Complimentary snacks and drinks in the executive lounge entire day

Kitchen

Coffee machine
Kitchenette
Kitchen
Dishwasher
Microwave
Refrigerator
Kitchenware
Dining table
Electric kettle

View

City view
Landmark view
View

Living Area

Sofa
Seating Area
Dining area
Desk

*Some services may only be available in specific rooms or upon request.

Restaurants

Al Ferdaus Restaurant

Access for guests and visitors
No reservation required

Asia Restaurant

Access for guests and visitors
No reservation required

Chocolate Lounge

Access for guests and visitors
No reservation required

Club Lounge

Guests only
No reservation required

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 16:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Accomodation license number

10002512