Grand Hyatt Kuala Lumpur

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About the hotel

The luxurious 5-star Grand Hyatt Kuala Lumpur is located just next to the Kuala Lumpur Convention Centre (KLCC). The hotel features an outdoor swimming pool and guests can enjoy meals at 3 in-house restaurants available or have a drink at the bar overlooking the Petronas Twin Towers. Free WiFi is available throughout the property. Through floor-to-ceiling windows, views of the park and city can be enjoyed from the room. A coffee machine and 42-inch flat-screen TV are included. En suite bathrooms have a bathtub and 24-hour hot-water showers. It is 400 metres to Pavilion Shopping Mall and 500 metres to Petronas Twin Towers. It is a 10-minute drive from the Malaysian Philharmonic Orchestra. Kuala Lumpur International Airport is 68.6 km away. Airport transfers can be arranged at an extra charge. Dine at the hotel's signature restaurant, THIRTY8, which offers a selection of Chinese, Japanese and Western cuisines. JP teres features a cosy indoor dining area and a large outdoor terrace with an island bar surrounded by lush green landscape. A glasshouse by the swimming pool and features al fresco setting, Poolhouse offers all-day dining with serves local and international favourites. Guests can approach the 24-hour front desk for currency exchange, concierge services and luggage storage. To meet guests' professional needs, the hotel has a business centre and fully equipped meeting rooms. A 24-hour fitness centre is available. Alternatively, guests can indulge in a variety of spa treatments at Essa Spa.

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Popularity

Superb

General

3914

Booking 8.9/10

2980

Expedia 9.4/10

934

Main services

Dining Area

Spa & Wellness Centre

Express Check-in/Check-out

Safe

Massage

Adapted for disabled

Swimming Pool

Business centre

Breakfast

First aid kit

Ironing set

Fax

Internet access

Air conditioned

Fire extinguisher

Restaurant

Luggage room

Golf course

Babysitting service

Room service

24-hour security

Bar

Housekeeping

Laundry service

TV lounge

Fitness

Wi-fi

Non-smoking rooms

Valet parking

Smoking area

Soundproof room

Contactless check-in/out

Elevator

Meeting room

Family rooms

Turkish steam bath

Lockers

Security alarm

Currency exchange facilities

Sun loungers

Smoke detector

Parking

* Some services may carry an extra charge.

Guest reviews

9.4/10 Superb

Cleanliness9.4/10

Staff and Service9.4/10

Amenities9.2/10

Property conditions and facilities9.2/10

Neighborhood9.4/10

10 / 10

Vishnu

Buffet breakfast was great but will prefer the hotel to serve buffet dinner. Great facilities. Very convenient location.

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18 Mar 2025

10 / 10

Abel

Almost great stay

Great location. Comfortable hotel and great service staff. Sadly the restaurant at 37. Did not do justice to the expensive Miyazaki wagyu steak.

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16 Mar 2025

8 / 10

Jeum Haw

Tv channel not good

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15 Mar 2025

8 / 10

Ching Yieng

I was treated rudely by the staff (a Malay man) at the Ground Floor upon checking in (the small reception near the front door). I arrived on 8th March at around 11 p.m. and was dressed casually in a home wear T-shirt and shorts. When I asked for directions to the lobby, the staff member pointed in the direction rudely, with an unwilling tone, probably not expecting me as a guest. Everything else was 10/10, except for this guy's attitude.

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11 Mar 2025

Information about the area

Kuala Lumpur, Malaysia

Kuala Lumpur is located at the confluence of the Kelang and Gombak rivers and is the capital city of Malaysia and the commercial, economic, financial and cultural center of the country. Kuala Lumpur is one of the emerging city in Asia and it is experiencing a fast paced development and is now a bustling metropolis. Kuala Lumpur is a city of contrast, a combination of modern, cosmopolitan and old world charm. Old colonial buildings, temples, minarets and domes blends well against a backdrop of skyscrapers. The Petronas Twin Towers, one of the world’s tallest buildings, dominates its skyline yet the feeling of old world charm still lingers at the older part of the city. The lush greenery everywhere make it a garden city and at night, its buildings and streets are lit brightly and turn Kuala Lumpur into a city of lights. Kuala Lumpur is a multicultural city with a unique blend of customs, traditions, colorful festivals, cultures and a vast array of delicious food. This dynamic city has much to offer for every visitor.

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What’s nearby

Malaysia National Museum - 0.66 km
Planetarium Negara - 0.96 km
Botanic Garden - 1.08 km
Islamic Arts Museum Malaysia - 1.15 km
Kuala Lumpur Bird Park - 1.24 km
Taman Burung Kuala Lumpur - 1.31 km

Getting around

(XKL) Kuala Lumpur, Sentral, MY - 3.63 km
(KUL) Kuala Lumpur, Kuala Lumpur Intl, MY - 45.35 km
(SZB) Kuala Lumpur, Subang-Sultan Abdul Aziz Shah Intl, MY - 18.27 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Family rooms
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Spa/wellness packages
Fitness/spa locker rooms
Spa facilities
Sauna
Happy hour
Steam room
Personal trainer
Golf course (within 3 km)
Spa lounge/relaxation area
Massage
Fitness centre
Spa and wellness centre

Services

Valet parking
Room service
Express check-in/check-out
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Daily housekeeping
Fax/photocopying
Lockers
24-hour front desk
Babysitting/child services
Trouser press
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Restaurant
Bar
Kid meals

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Outdoor pool (all year)

Parking

Parking
Parking on site

Pool and wellness

Pool with view
Swimming Pool
Swimming pool
Sun loungers or beach chairs
Kids' pool

Languages

English
Malay
中文

About the rooms

The accommodation has 395 rooms:

Bedroom

Alarm clock
Cots
Wardrobe or closet

General

Air conditioning
Ironing facilities
Safety deposit box
Privacy curtain
Key card access
Smoke alarm
Laptop safe

Services

Wake up service/Alarm clock
Executive lounge access
Wake-up service

Room Amenities

Socket near the bed
Adapter

Bathroom

Free toiletries
Conditioner
Hairdryer
Shampoo
Toilet
Bath
Bath or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Private bathroom
Bidet
Toothbrush

Media & Technology

Satellite channels
TV
Telephone
Radio
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar

Kitchen

Coffee machine
Refrigerator
Electric kettle

View

City view
Garden view
Landmark view
View

Living Area

Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

THIRTY8

Access for guests and visitors
Reservation required

JP teres

Access for guests and visitors
Reservation required

Poolhouse

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Public

Location

On-site

Reservation

Reservation not possible

Cost

Additional charges may apply

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.